
Jennifer Mackinder

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About me
Associate General Manager at 3Bridges Community
Education

Capilano College
-Accounting Assistant Diploma
Open Colleges
2017 - 2019Diploma Graphic DesignCompleted
Experience

Teekay
May 2001 - May 2012- Consultant on employee relations matters for assigned client groups. - Responsible for full cycle recruitment for various levels.- Assist management with development of job descriptions, classifications, re-classifications, salary scales, salary increases, and job evaluations.- Provide guidance to management and employees on annual performance review.- Manage global orientation program; deliver program locally.- Review, develop and implement improvements to programs, processes and procedures.- Participated in various Talent Management initiatives such as the employee survey and succession planning.- Co-project manager for implementation of in-house HRIS:- Actively participated in customization and designing basic system functions- Delivered new HRIS training in regional offices and coordinated training logistics- Designed and created all training documentation and training plan- First line of communication between head office and regional offices on any issues or questions regarding HRIS- Responsible for Health and Wellness program locally and provide guidance to regional offices HR managers. Show less - Strong knowledge of Canadian and United States immigration; familiar with immigration for Australia; and Brazil.- Development of global immigration and relocation policies and processes.- Ongoing management of global immigration and relocation program.- Coordination of immigration items including: travel letters, international visa support, work permits, and permanent resident applications.- Counseling and advising line managers and employees on immigration and relocation related issues.- Implementing and administering global relocation policy.- Providing relocation support to employees and their dependants and guidance to the regions for ongoing relocations.- Investigates and resolves day-to-day employee relations issues and advises employees on immigration matters. - Responsible for immigration and relocation in relation to regionalization of Head Office Operations- Coordinated familiarization trips for employees interested in relocating to the specific locations- Managed all immigration requirements - Coordinated employee relocations, including: moving of household goods, air shipments, ground/sea shipments, car sales, home sales- Worked with employees on day-to-day issues- Responsible for tracking relocation expenses Show less - Managed highly complex calendar - Responsible for incoming and outgoing correspondence and screening of telephone calls- Coordinated VP's travel schedule, accommodation, travel packages, documentation- Created and maintained global organization charts- Acted as main point of contact for Employee Survey - Assisted HR department with Performance Review Project- Coordinated international and local hotel arrangements- Coordinated the following: Meeting venue arrangements; Onsite IT support; Conference calls; Evening and/or teambuilding events; Organized Board of Director documents; Played an active role with the Human Resources team- Prepared a variety of presentations Show less
Human Resources Coordinator - Human Resources Operations
May 2004 - May 2012Human Resources Coordinator - Immigration & Relocation
May 2004 - May 2012Talent Management Specialist
May 2006 - Jul 2007Executive Assistant to the Senior Vice President, Corporate Services
May 2001 - May 2004

Peppermint Group
Jan 2012 - Mar 2022Graphic Design / Digital Marketing Specialist
The High Tea Party
Mar 2012 - Apr 2020Digital Marketing & Graphic Designer2016 - 2020The High Tea Party Events sold to Bauer Media February 2020. Collaboration ceased following this date.Ongoing contract, includes digital magazine layout design and implementation, website (Wordpress) maintenance and various ad hoc graphic design requests.2012 - 2016 - Permanent Employee - Responsible for setting up social media accounts and maintaining daily activity.- Implement The Peppermint Group social media strategy.- Manage social media sites: ensuring channels are updated as laid out in the strategy.- Engage in dialogue and monitors customer issues: encourage and thank individuals for positive feedback, and try to appease any unhappy customers.- Monitors trends and encourages adoption of social media tools.- Searches for news/articles to post- Implements social media campaigns: e-coupons, promo codes.- Manages social media campaigns: provide reports to management on what worked and what didn’t.- Uses social networking analysis tools: Google Analytics, and other tools to measure clickthroughs and measure traffic activity.- Monitors internet for brand related topics of conversation: actively engage in industry conferences, chats, blogs, wikis, video sharing, etc to promote corporate messaging and increase brand awareness.- In constant contact with colleagues re public feedback, complaints and conversations surrounding the brand that are taking place in the public sphere.- Liaise with sponsors to develop a social media presence on The High Tea Party channels.Desktop Publishing:- Design and develop marketing artwork; Early Bird Offers, Competitions- Design artwork, layout and coordinate sponsor inclusion in "The Event" and "The After Party" flip books.- Manage all photos, both internally or via external event photographer. Includes running social media campaigns using photographs, editing, and storing. Show less

Selpak
Oct 2017 - Jan 2018Marketing/Graphic Designer
Flexpak ANZ
Oct 2017 - Jan 2018Marketing Graphic Designer
4C Recruitment Solutions
Apr 2018 - Aug 2020Marketing Support SpecialistOngoing ad hoc contract design and marketing development for a boutique recruitment agency specialising in Healthcare, Aged Care, Finance, FMCG, Not for Profit sectors. Focusing on digital marketing requirements, developing social channels and maintaining ongoing campaigns to build brand awareness and drive recruitment initiatives. Also develop and maintain email templates and campaigns.www.facebook.com/4CRecruitmentwww.4cccc.com.au

Cronulla RSL
May 2018 - Feb 2020Marketing CoordinatorWorking within the creative marketing team at the Cronulla RSL developing digital marketing requirements: maintaining social channels planning through to execution, event promotion, in-house photography, graphic design and email campaigns.

Mackinder Design
Jul 2018 - Nov 2022Graphic DesignerGraphic Design with a Marketing Mindset. Projects include both print and digital. It's a challenge keeping up with the fast pace of marketing a business, particularly in the digital space. With my background in social media marketing I understand the need to have quality content/materials with a quick turnaround.

3Bridges
Sept 2020 - nowAssociate General Manager, Brand Relations
Sept 2024 - nowMarketing & Communications Manager
Feb 2022 - nowStrategic Communications & Connections Manager
Feb 2023 - Sept 2024Digital Communications Officer
Sept 2020 - Feb 2022
Licenses & Certifications
- View certificate

Sydney Executive Plus: AI Fluency
University of SydneyJul 2023
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