Amanda Giddens

Experience

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  Nothing Bundt Cakes

  Sept 2013 - Dec 2016

  Guest Service Representative
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  Jamba Juice

  Feb 2016 - Nov 2017

  Team Lead
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  Trumpet Vine Catering

  Jun 2017 - Jan 2019

  Events Staff
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  Poly Plant Shop

  Jul 2017 - Apr 2019

  Floral Designer
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  The White Barn - Edna Valley

  Apr 2018 - Jun 2019

  Events Manager

  -Onsite Venue Manager for onsite weddings and private events-Performed site tours, meetings with clients, and booked venue space-Maintained company calendar for event dates, meetings, and billing dates-Managed social media accounts, online wedding booking platforms and marketing efforts with wedding publications

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  George P Johnson Experience Marketing

  Jul 2019 - Dec 2019

  Event Specialist

  6-Month Contracted Position.-Key Expo support role; provided administrative and event preparation, onsite support & other general assistance as needed-Overall finance support and PO lead for Workday Rising 2019-Supporting manager for event playbooks Pre-event, On-site, and Post-event-Managed VP department corporate credit card

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  Cliffs Hotel and Spa

  Jan 2020 - Oct 2020

  Meeting and Events Coordinator

  -Planned all details of an event and managing client requirements to ensure that group bookings and assignments ran smoothly-Created Banquet Event Orders for food and beverage, set-up, audio-visual equipment for meeting spaces-Onsite coordination as necessary to ensure to the guest’s satisfaction-Assisted with department responsibilities to execute internal meetings & events-Stepped In as Front Office Manager during pandemic to oversee hotel reservations and guest experience

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  Cass Winery

  Oct 2020 - Aug 2021

  Private Events Manager

  -Full management of touring, booking, planning, staffing and executing all private events and outdoor activities on the vineyard-Managed and trained a team of 10+ part-time event serving staff -Developed new excursion activities and Itineraries for corporate retreats and luxury tour groups-Managed private event budget and monitored 2020-2021 growth-Key role In overall company restructure and organization

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  Cliffs Hotel and Spa

  Jul 2021 - May 2023

  -Full management and training of 30+ staff members across 2 departments-Developed service standards and improved guest operations, contributing to over $2 million combined in Spa/Boutique revenue for 2021 and 2022-Worked closely with other hotel departments for seamless guest experience-Developed Spa Loyalty/Membership Program, contributing 10% average of monthly spa revenue-Maintained and met budgets for Spa and Retail through new treatment development and pricing analysis-Managed and ordered all product Inventory for Spa & Boutique-Promoted to Department Heads for both Spa and Retail in May 2022 Show less

  • Director of Spa & Retail Operations

    May 2022 - May 2023

  • Spa and Boutique Manager

    Jul 2021 - Oct 2022
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  Sonder Inc.

  Aug 2023 - Jan 2024

  Hospitality Supervisor
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  Orangetheory Fitness | Afterburn Coaching

  Jan 2024 - now

  Studio Manager