
Maritza Nuñez De La Cruz
Graphic Designer

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About me
CRM Administrator | Marketing | SAP | SQL | Power BI | SalesForce | Customer Engagement | Figma | Design | Management Control | Management Projects | Data Analyst | Advanced English | Product Owner |
Education

GRAFTON COLLEGE OF MANAGEMENT SCIENCES DUBLIN
2013 - 2015Diplomate Computing and Programming BTECActivities and Societies: Oracle events at Dublin. IT Security yes

Universidad Monseñor de Talavera
1998 - 2001Graphic Designer AdverstisingActivities and Societies: ANDA Participated in BrainStorming at Fisher Grey . 2001Participated in the Launch of Apple's new products. 1999

Rathmines College
2013 - 2015Bachelor's degree BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
Experience

FCB Global
Mar 2002 - Dec 2007Graphic DesignerCreation of advertising campaigns for premium accounts.Development of market strategies with the advertising team.Coordination of assembly of printed matter in mass consumption events

Zuoz Pharma S.A
Jan 2008 - Feb 2010Art DirectorGraphic design of pharmaceutical products. Application of advertising strategies and new visual communication trends through Direct Marketing and B2B

CHURROMANIA®
Nov 2010 - Feb 2013Art DirectorCreation and implementation of the corporate image for the different branches of Latam and US, Board Branding, Design, Advertising Material, and Brand Management. Direct Marketing.

FAES FARMA
Feb 2013 - Mar 2015Graphic DesignerAdaptation of the European product image in 30% of Latin American countries, according to the Branding guidelines.Simultaneous remote assistance with the production team in 2 countries, for the launch of a premium product.

Roche
Jun 2016 - Jul 2021Implement a new digital accounting system, reducing the burden of physical documents by 80%.Training planning of the new invoice approval system for administrative staff, in order to minimize errors.Adapt with the treasury team a more dynamic cash flow development for payment of international providers together with the operating bank.Development and analysis of improvements to the travel and rendition tool, increased by 20% to make the workflow more dynamic and reduce cumbersome processes, aimed at self-managing, according to accounting standards. Show less
Account Payable Finance
Aug 2018 - Jul 2021CRM Analyst
Jun 2017 - Jul 2021Marketing Assistant
Jun 2016 - Jul 2021

Enel Group
Jun 2022 - nowConsultant Management CRM B2C LatamControl management of digital projects in the Salesforce Platform in LATAM, helping to solve issues, create value, maximise growth and improve business performance. Monitoring, the quantity of incidents in the CRM, due to keeping the performance of the platform with other integrations. Conduct focus groups and facilitate workshops with suppliers of the Company with the visión to elaborate the solutions in the next steps in issue solutions
Licenses & Certifications

English Level Advanced
Twin Tower College. British CouncilJan 2011- View certificate

Customer Experience (CX) Foundations
LinkedInJan 2024 - View certificate

How to Have Productive One-on-One Meetings
LinkedInAug 2024 
Certified Scrum Product Owner® (SCPO®)
EducacionITNov 2023
IETLS CERTIFICATION
British CouncilSept 2023- View certificate

Product Owner
EducacionITDec 2023 - View certificate

Project Management Power Moves: Leading with Influence
LinkedInAug 2024 
Salesforce Certified Administrator
SalesforceMay 2024
Volunteer Experience
Interior Decorator
Issued by Temple Bar Gallery and Studios on Mar 2013
Associated with Maritza Nuñez De La CruzStaff.
Issued by Oxfam on Apr 2010
Associated with Maritza Nuñez De La CruzTranslator
Issued by Cancer Research UK (CRUK) on Apr 2010
Associated with Maritza Nuñez De La Cruz
Languages
- enEnglish
- itItalian
- frFrench
- spSpanish
- spSpanish
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