Nejra Tokača Memić

Experience

• 

  Central Bank of Bosnia and Herzegovina

  May 2012 - Jun 2012

  Student Internship
• 

  Konzum d.o.o. Bosna i Hercegovina

  Sept 2013 - May 2016

  - Input biography and data into databases- Updating and keeping the archives and documentation of the Sector- Performing administrative tasks- Preparing reports by collecting, analyzing and summarizing information- Receiving and reviewing applications, managing interviews and short-listing candidates- Informing candidates about the results of their interviews- Mystery shopping- Coordinator and moderator of individual projects from the Human Resources Sector domain- Presentation of survey results, provision of suggestions and further guidelines- Help with selection and development services, education and training, as well as administration and payroll calculation- Organization and implementation of Team building- Ordering office supplies- Remained on the orders of a direct superior Show less - Input biography and data into databases- Preparing reports by collecting, analyzing and summarizing information- Performing administrative tasks- Monitoring the mentoring of newcomers- Informing candidates about the results of their interviews- Help with creating an internal newsletter- Mystery shopping- Organization and implementation of Team building- Ordering office supplies- Other jobs related to the Human Resources Sector- Remained on the orders of a direct superior Show less

  • HR Assistant

    Sept 2014 - May 2016

  • Intern

    Sept 2013 - Aug 2014
• 

  Velpro d.o.o. Sarajevo

  Jun 2016 - Sept 2017

  HR Administration Clerk

  - Creating, editing and posting job adverts- Recruiting, interviewing, selecting and managing employees- Informing candidates about the results of their interviews- Input biography and data into databases - Maintaining, updating and managing archives of human resources documentation (contracts, anex, employee dossiers, mutual agreements, reference letters, etc.); - Creating and establishing policies and procedures- Preparing reports by collecting, analyzing and summarizing information- Monitoring the mentoring of newcomers- Workers' registration and dismissal- Organization of work sickness control- Organization and implementation of Team building- Ordering office supplies- Maintaining existing and creating new relationships with business partners and customers- Other work related to the Department of Human Resources- Remained on the orders of a direct superior Show less

• 

  INTESA SANPAOLO BANKA d.d. BOSNA I HERCEGOVINA

  Oct 2017 - Jun 2018

  Banking Officer

  - Jobs with the population (opening/closing transaction/saving accounts, payments to accounts/cards and payments from the accounts/cards, money conversion, unblocking the accounts, archiving accompanying documentation, making reports, bank products sales, solving clients problems, other jobs with the population, remained on the orders of a direct superior)- Businesses with legal entities (payments to accounts and payments from the accounts, posting of non-cash orders, foreign currency transfers an conversions from legal entities, updating of deposited signatures, bank products sales, solving clients problems, other transactions with legal entities, remained on the orders of a direct superior) Show less

• 

  Infobip

  Jun 2018 - now

  - Engage in the process of planning and organizing transportation, accommodation, insurance and other travel services for IB employees - Collaborate with employees to determine their needs and advise them on appropriate modes of transport, travel dates, costs and accommodation - Collaborate with travel agencies and third party suppliers - Advise and monitor complaints or refunds - Monitor and advise on employee travel reports and process benefits - Cooperate with other departments to ensure compliance in all aspects of travel procedures - When necessary, pass on relevant information, brochures and publications (guides, maps, regulations, etc.) to employees - Assistance to employees when applying for a visa - Track travel expenses and expenses Show less - Planning and organization of transportation, accommodation, insurance and other travel activities for employees- Collaboration with employees and foster relationships with travel agencies and suppliers- Reservation of rooms and hotels- Handling complaints or returns- Process employee travel reports and process benefits- Coordinate and collaborate with other departments to ensure compliance in all aspects of travel procedures- If necessary, provide relevant information, brochures and publications to employees- Keep records updated and maintain employee files- Preparation and control of legally prescribed documentation for employees' business trips- Coordination with hygienists regarding hygiene in offices and apartments- Track travel expenses Show less - Perform administrative tasks such as data entry, manage calendars, book travel, schedule facilities and equipment, deal with financial entries when required, for example, invoicing.- Order and maintain stationery and office supplies, operate office equipment and manage office space.- Perform general office duties as needed i.e. organize and store paperwork, handle incoming calls, mails and other materials.- Keep team's business operations and activities organized and moving forward. Show less

  • Finance Associate

    Apr 2024 - now

  • Travel Senior Analyst

    Aug 2022 - Apr 2024

  • Travel Analyst

    Apr 2022 - Jul 2022

  • Travel Administrator

    Jan 2020 - Apr 2022

  • Administrative Assistant

    Jun 2018 - Dec 2019