Mustafa Gaber

Experience

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  El Gafary Company for textiles

  Jul 2021 - Jan 2023

  Data Entry Clerk

  I started working there in summer before my last semester in my BSc degree, and I continued for a year and a half.I was responsible the most for collecting data from clients and making daily and monthly reports.Create spreadsheets to track important customer information and orders.Generate reports, store completed work in designated locations and perform backup operations.Retrieve data from the database or electronic files as requested.

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  Etisalat UAE

  Feb 2023 - Aug 2023

  Customer Service Advisor

  I was dedicated to providing exceptional service and support to our valued customers, ensuring their satisfaction and loyalty to our brand. In this role, I serve as the first point of contact for customers, addressing inquiries, resolving issues, and providing accurate information about our products and services.I excel in actively listening to customers' concerns and inquiries, demonstrating empathy, and offering effective solutions to meet their needs. Whether assisting with billing inquiries, troubleshooting technical issues, or guiding customers through service activations, I strive to deliver timely and personalized assistance that exceeds expectations. Show less

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  Amiral Management Corporation

  Oct 2023 - now

  Junior Software Developer

  As a Junior Software Developer at Amiral Management Corporation, I play a pivotal role in developing and maintaining cutting-edge software solutions that drive business growth and innovation. Collaborating closely with cross-functional teams, I contribute to the full software development lifecycle, from conceptualization to deployment.In this dynamic role, I am responsible for writing clean, efficient code and implementing robust software architecture to meet project requirements. I actively participate in code reviews, debugging, and troubleshooting to ensure the delivery of high-quality, scalable software solutions. Additionally, I leverage my strong problem-solving skills to identify and resolve technical issues, optimizing system performance and enhancing user experience.Through my dedication to continuous learning and staying abreast of emerging technologies and industry trends, I bring fresh perspectives and innovative ideas to our development projects. I thrive in our fast-paced environment, where collaboration, creativity, and a passion for excellence drive our success. Show less