Raima Ahmed Khan

Raima Ahmed Khan

Customer Relations Manager

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location of Raima Ahmed KhanUnited Arab Emirates

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  • Timeline

  • About me

    Assistant Operations Manager at MBM (Etisalat Channel Partner)

  • Education

    • The Institute of Management Sciences

      2009 - 2011
      Masters in Business Administration (MBA Finance) Finance, General 3.18

      Activities and Societies: Table Tennis Championship

    • University of the Punjab

      -
      Bachelor's degree ENGLISH LANGUAGE AND LITERATURE/LETTERS
  • Experience

    • JS Bank

      Apr 2011 - Dec 2012
      Customer Relations Manager

      Job responsibilities:• Accounts Opening• Cheque book maintaining, delivering and handling responsibilities• ATM/Debit cards maintaining, delivering and handling responsibilities• Accounts Reactivation, using Temenos system• TDR booking, statements issuing• Providing valuable services to customers• Managing and maintaining handsome portfolio• Supervision of customers facing problems with banking services• Develop positive relationships with multiple internal departments Show less

    • Cedar Financial

      Jan 2013 - Sept 2014
      Liaison Manager

      Job responsibilities:• Liaising with offices and local agencies throughout the world• Daily update the invoices ledger and reconcile them• Enforce local offices to provide progressive reports and emphasis collections• Updating and reporting financials• Excellence in working remotely as well• Responsible for managing 70% of the department's revenue• Contacting debtors via telephone/ email• Listening carefully to the situations and issues related to debtors• Negotiating payment plans and preparing debtor statements Show less

    • Connection Chauffeur LimoUAE.com

      Oct 2014 - Dec 2016
      Assistant Finance Manager

      Job responsibilities:• Daily cash position, payments, receipts entry. Creditors invoicing and follow up• Purchase orders processing and reconciliation. Day-to-day accounting and maintenance of invoices in SAGE• Maintain asset, pre-paid, leasing etc. registers. Reporting the P&L and reconciliation of balance sheet accounts• Ensure accurate and timely monthly, quarterly and year end close• Process payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.• Verify items billed against orders and reconcile differences through follow-up with the vendor and other employees. Enter, update, and retrieve accounting data from systems Show less

    • MBM Al Sharq (Etisalat Channel Partner)

      Jan 2017 - now
      Assistant Operations Manager

      Job responsibilities:• Demonstrate training programs and sales enhancement programs of all Etisalat Consumer products to respective sales team• Review inter-company billings to Etisalat, including the follow up of payment (claw-backs/non compliance etc)• Arrange payroll for every employee (sales staff along with the commission structure)• Conduct and participate in meetings on monthly and weekly basis to evaluate performances of every employee.• Prepare reports on weekly and monthly basis Show less

  • Licenses & Certifications

    • CAT - ACCA

      SKANS School of Accountancy