Steven Zachem

Steven Zachem

Stagehand

Followers of Steven Zachem572 followers
location of Steven ZachemSt. Petersburg, Florida, United States

Connect with Steven Zachem to Send Message

Connect

Connect with Steven Zachem to Send Message

Connect
  • Timeline

  • About me

    CSIT Instructor Pinellas Technical College

  • Education

    • Stetson University

      1989 - 1994
      Bachelor's English Language and Literature, General
    • St. Petersburg College

      -
      Certificate Computer Crimes Investigation
    • Appalachian State University

      1995 - 1996
      Master's degree (not completed) Educational/Instructional Technology
  • Experience

    • IATSE Local 552

      Jan 1996 - Jan 1999
      Stagehand
    • Surintel Computers

      Aug 1996 - Dec 1996
      PC Support Technician 4

      Walk-in service for small PC shop, including network, MS Windows 3.1-95 and DOS level support, Sales and service Skills: Computers:

    • Pilot House Audio-Visual, Inc.

      Oct 1996 - Mar 1997
      A-V Technician

      Worked both in warehouse and on location for installs of large screen projection and staging

    • Freelance

      May 1997 - Oct 1999
      Audio-Visual Technician

      AVW, AVI, Best AV, Ten Bears, Matrix AVI, others; Responsible for all aspects of the setup, from rolling the equipment off the truck, complete setup, tear down and load out. Worked primarily as a technician or director, for stage lighting including rigging Operated ETC and Leprecon lighting boardsWorked in live sound and video projectionMaintained good working relationships with multiple local Audio-Visual companies and worked for many significant clients.

    • Stetson University College of Law

      Oct 1999 - Mar 2005

      Headed Help Desk, primary workstation support contact for over 1000 end users Also assisted Media Services division with classroom technology support for their workstations and on-call assistance, including configurations for editing machines for media authoring Rollout for approximately 400 Windows XP machines from Windows 95. Maintain campus-wide data projection and instructor computers. Worked frequently with both Crestron and AMX control systemsPrimary support technician for PocketPC, Palm and PC Experienced in Windows 2000 Advanced Server and Small Business Server Environments, including Active DirectoryWorkstation remote control through HP Openview (Altiris) Show less

      • PC Support Analyst II

        Oct 2001 - Mar 2005
      • Conference Assistant

        Oct 1999 - Oct 2001
    • Pinellas County Government

      Oct 2006 - May 2015
      Technician 3, Business Technology Services

      Computer Incident Response Team (CIRT)Communicated scheduled changes from Change Advisory BoardCreated priority one response matrix and escalation procedureAdministered mixed Novell and Microsoft environment, including Mainframe and Oracle applicationsManaged Tivoli and Backup Exec Tape LibraryAdministered eDirectory, Active Directory, and MS Exchange

    • Southern Datacom Inc

      Mar 2007 - Oct 2007
      Remote Support Technician

      Remote assistance and PCI compliance for Credit Card Middleware, running on multiple versions of Microsoft Windows, Linux and UNIX environments, primarily through dial-in support modem.Use of scripting in all applicable environments

    • Boy Scouts of America

      Jan 2010 - Aug 2021

      Directs program and facilitates outdoor activities and training for Scouts between 10-18 years of ageDevelops youth leadership programs and trainingEnforces program safetyCoordinates adult volunteer leadershipLiaise among charter organization, youth, adults, local council, and community service organizationsFacilitates fund raising and trip planning

      • Scoutmaster

        Jan 2014 - Aug 2021
      • Cubmaster

        Jan 2010 - Jan 2014
    • YMCA of the Suncoast

      Jan 2013 - Jan 2014
      Volunteer/Coach
    • Pinellas County Clerk of the Circuit Court and Comptroller

      Jun 2015 - Dec 2018
      IT Systems Analyst

      Distributes applications in Microsoft System CenterImages PCs in SCCMManages technology assets from acquisition to surplusResponds to incidentsWrites PowerShell scripts

    • Pinellas County Schools

      Dec 2018 - Aug 2021

      Part Tech/part Teacher/full-time running!

      • Tech Coordinator

        Jun 2020 - Aug 2021
      • Library Media Specialist

        Dec 2018 - Jun 2020
    • Pinellas Technical College

      Aug 2021 - now
      Computer Systems & IT Instructor
  • Licenses & Certifications

    • Help Desk Analyst

      HDI
    • Security+

      CompTIA
    • CompTIA Network+

      CompTIA
      Feb 2024
    • CompTIA A+

      CompTIA
      Jan 2007
    • Educational Media Specialist

      The Florida Department of Education
      View certificate certificate