Steven Zachem

Experience

• 

  IATSE Local 552

  Jan 1996 - Jan 1999

  Stagehand
• 

  Surintel Computers

  Aug 1996 - Dec 1996

  PC Support Technician 4

  Walk-in service for small PC shop, including network, MS Windows 3.1-95 and DOS level support, Sales and service Skills: Computers:

• 

  Pilot House Audio-Visual, Inc.

  Oct 1996 - Mar 1997

  A-V Technician

  Worked both in warehouse and on location for installs of large screen projection and staging

• 

  Freelance

  May 1997 - Oct 1999

  Audio-Visual Technician

  AVW, AVI, Best AV, Ten Bears, Matrix AVI, others; Responsible for all aspects of the setup, from rolling the equipment off the truck, complete setup, tear down and load out. Worked primarily as a technician or director, for stage lighting including rigging Operated ETC and Leprecon lighting boardsWorked in live sound and video projectionMaintained good working relationships with multiple local Audio-Visual companies and worked for many significant clients.

• 

  Stetson University College of Law

  Oct 1999 - Mar 2005

  Headed Help Desk, primary workstation support contact for over 1000 end users Also assisted Media Services division with classroom technology support for their workstations and on-call assistance, including configurations for editing machines for media authoring Rollout for approximately 400 Windows XP machines from Windows 95. Maintain campus-wide data projection and instructor computers. Worked frequently with both Crestron and AMX control systemsPrimary support technician for PocketPC, Palm and PC Experienced in Windows 2000 Advanced Server and Small Business Server Environments, including Active DirectoryWorkstation remote control through HP Openview (Altiris) Show less

  • PC Support Analyst II

    Oct 2001 - Mar 2005

  • Conference Assistant

    Oct 1999 - Oct 2001
• 

  Pinellas County Government

  Oct 2006 - May 2015

  Technician 3, Business Technology Services

  Computer Incident Response Team (CIRT)Communicated scheduled changes from Change Advisory BoardCreated priority one response matrix and escalation procedureAdministered mixed Novell and Microsoft environment, including Mainframe and Oracle applicationsManaged Tivoli and Backup Exec Tape LibraryAdministered eDirectory, Active Directory, and MS Exchange

• 

  Southern Datacom Inc

  Mar 2007 - Oct 2007

  Remote Support Technician

  Remote assistance and PCI compliance for Credit Card Middleware, running on multiple versions of Microsoft Windows, Linux and UNIX environments, primarily through dial-in support modem.Use of scripting in all applicable environments

• 

  Boy Scouts of America

  Jan 2010 - Aug 2021

  Directs program and facilitates outdoor activities and training for Scouts between 10-18 years of ageDevelops youth leadership programs and trainingEnforces program safetyCoordinates adult volunteer leadershipLiaise among charter organization, youth, adults, local council, and community service organizationsFacilitates fund raising and trip planning

  • Scoutmaster

    Jan 2014 - Aug 2021

  • Cubmaster

    Jan 2010 - Jan 2014
• 

  YMCA of the Suncoast

  Jan 2013 - Jan 2014

  Volunteer/Coach
• 

  Pinellas County Clerk of the Circuit Court and Comptroller

  Jun 2015 - Dec 2018

  IT Systems Analyst

  Distributes applications in Microsoft System CenterImages PCs in SCCMManages technology assets from acquisition to surplusResponds to incidentsWrites PowerShell scripts

• 

  Pinellas County Schools

  Dec 2018 - Aug 2021

  Part Tech/part Teacher/full-time running!

  • Tech Coordinator

    Jun 2020 - Aug 2021

  • Library Media Specialist

    Dec 2018 - Jun 2020
• 

  Pinellas Technical College

  Aug 2021 - now

  Computer Systems & IT Instructor