Kristy D.

Kristy D.

Office Manager

Followers of Kristy D.293 followers
location of Kristy D.Tempe, Arizona, United States

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  • Timeline

  • About me

    Experienced FAA Licensed Drone Pilot and FAA Licensed Aircraft Dispatcher, Customer Service Professional & Office Manager | Driven by Innovation and Client Satisfaction

  • Education

    • EVIT - McClintock High School

      -
      Regency Beauty
  • Experience

    • Effective Techs, LLC

      Jan 2019 - Oct 2023
      Office Manager

      Managed timely responses to emails and phone messages.Maintained strict adherence to office budget constraints.Developed workflow processes, oversaw daily staff productivity, and implemented improvements to boost personnel performance.Streamlined organizational systems for efficient payment collections, accounts payable/receivable, deposits, and record-keeping.Initiated and managed Unmanned Aerial System (UAS) operations for building and area surveys for various companies. Show less

    • HPOne

      Jan 2022 - Sept 2022
      CSR

      Exhibited strong customer service and problem-solving abilities, consistently achieving positive results.Conducted over 40 outbound calls daily to provide customers with information about their current plans

    • Uhual

      Jan 2022 - Jan 2022
      CSR

      Achieved a 75% upsell rate on storage units for incoming customer calls.Operated effectively in a remote work environment.Fostered business growth by delivering exceptional customer service and demonstrating in-depth product and service knowledge.Ensured clear and consistent communication with customers regarding truck status and order discrepancies.

    • Bees360, Inc.

      Mar 2023 - Oct 2024
      Drone Pilot

      Conducted comprehensive exterior and interior property inspections at residential properties.Demonstrated outstanding customer service and communication skills in coordinating with property owners and Bees360's internal team to efficiently schedule inspections, adhering to Service Level Agreements.Skilfully operated personal UAV to capture high-quality, pre-defined aerial imagery of property roofs.Effectively used BeesPilot App for systematic documentation of property exteriors and interiors through photography. Show less

    • 2020 Companies

      Jun 2024 - Jul 2024
      Brand Ambassador

      Working with Meta and Rayban.

    • Associate Staffing

      Nov 2024 - now
      Registration Specialist
  • Licenses & Certifications

    • FAA License

      FAA Aircraft Dispatcher
    • FAA License

      FAA Part 107 Certified Pilot
      Feb 2023