Kristy D.

Experience

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  Effective Techs, LLC

  Jan 2019 - Oct 2023

  Office Manager

  Managed timely responses to emails and phone messages.Maintained strict adherence to office budget constraints.Developed workflow processes, oversaw daily staff productivity, and implemented improvements to boost personnel performance.Streamlined organizational systems for efficient payment collections, accounts payable/receivable, deposits, and record-keeping.Initiated and managed Unmanned Aerial System (UAS) operations for building and area surveys for various companies. Show less

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  HPOne

  Jan 2022 - Sept 2022

  CSR

  Exhibited strong customer service and problem-solving abilities, consistently achieving positive results.Conducted over 40 outbound calls daily to provide customers with information about their current plans

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  Uhual

  Jan 2022 - Jan 2022

  CSR

  Achieved a 75% upsell rate on storage units for incoming customer calls.Operated effectively in a remote work environment.Fostered business growth by delivering exceptional customer service and demonstrating in-depth product and service knowledge.Ensured clear and consistent communication with customers regarding truck status and order discrepancies.

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  Bees360, Inc.

  Mar 2023 - Oct 2024

  Drone Pilot

  Conducted comprehensive exterior and interior property inspections at residential properties.Demonstrated outstanding customer service and communication skills in coordinating with property owners and Bees360's internal team to efficiently schedule inspections, adhering to Service Level Agreements.Skilfully operated personal UAV to capture high-quality, pre-defined aerial imagery of property roofs.Effectively used BeesPilot App for systematic documentation of property exteriors and interiors through photography. Show less

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  2020 Companies

  Jun 2024 - Jul 2024

  Brand Ambassador

  Working with Meta and Rayban.

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  Associate Staffing

  Nov 2024 - now

  Registration Specialist