Anand Mohan

Experience

• 

  NestAway Technologies Pvt Ltd

  Jul 2016 - Feb 2019

  Responsible for:1. Services Planning and Projection for PAN India2. Successfully collaborated with cross functional teams to build process flows on Salesforce and improve back-end apps and web systems issues3. Effectively roll out critical processes such as Finance Flow, Live tracking of Vendors4. End to End support in Onboarding third party vendors to solve issues at scale including onoarding of vendors, and successfully managing day to day issues as well as disputes - Complete responsibility of all Service and Maintenance issues and have a successful closure rate of more than 97%- Won Best Service Manager Award(Pan India)- Created custom reports and dashboard that monitored KPI's for the vendors which helped team to improve strategies for services for entire city- Converted general data into strategic business plan and continuous improvement suggestion for senior management

  • Process Excellence Manager

    Oct 2017 - Feb 2019

  • Manager Operations

    Jul 2016 - Oct 2017
• 

  Truebil

  Feb 2019 - May 2020

  City Manager
• 

  ACT FIBERNET

  Aug 2020 - Apr 2022

  Customer Experience Manager
• 

  HomeLane

  Apr 2022 - now

  • Associate General Manager

    May 2024 - now

  • Senior Manager

    Apr 2022 - May 2024