
Carol Young, MSN, RN, PHN, CCM
Staffing Coordinator

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About me
RN Case Manager, TCU Nurse, and Bed Control Nurse
Education

Samuel Merritt University
2010 - 2013Master of Science In Nursing (MSN) Case Management Post-graduateCourse emphasis on Case Management, Quality Assurance & Program Evaluation, Healthcare Finance, Epidemiology & Biostatistics, Research Methods, and Health Policy Analysis.

San Francisco State University
-B.A. BiologyCourse emphasis on human physiology and anatomy, parasitology, genetics, cell biology, and ecology.
Experience

California Pacific Medical Center, St. Luke's Campus
Nov 2000 - Jun 2009Staffing Coordinator• Collaborated with Unit Managers, Nursing Supervisors, and Bed Control to plan, coordinate, and monitor all staffing for Nursing services.• Actively participated in daily multidisciplinary conferences to discuss patient needs and unit census to determine appropriate staffing mix to support nursing units in the delivery of care while avoiding overtime and overstaffing whenever possible.• Independently analyzed the dynamics of each hospital unit for anticipation of changes in patient census or acuity in order to strategically troubleshoot to meet mid-shift needs while utilizing staffing resources in an efficient and cost-effective manner.• Proficient use of ANSOS One-Staff web scheduling program for organization, scheduling information, and resource utilization.• Provided training to newly hired Nursing Supervisors on staffing and scheduling methods and ANSOS One-Staff use Show less

Jefferson Union High School District
Sept 2005 - Jun 2006Biology Teacher• Making use of limited resources, developed and implemented creative daily lessons keeping diverse groups of adolescent-aged students at varying learning levels actively engaged and focused while monitoring their progress.• Independently managed classrooms of up to 33 students, maintaining poise and order while facilitating learning during class.• Collaborated and provided support for students, parents, and other faculty members outside of class to work toward meeting the individual needs of each student and share ideas about alternative methods of teaching.• Major topics covered include human, cell, and plant biology, genetics, ecology, and evolution. Show less

Coventry Health Care, an Aetna Company
Aug 2013 - Nov 2014Workers' Compensation Field Case ManagerEvaluates the medical and vocational needs of an injured worker, and facilitates appropriate and timely return to work. Acts as a liaison between the patient (or patient's attorney), employer, physicians, insurance companies, and healthcare personnel.

California Pacific Medical Center
Nov 2014 - nowNurse Case ManagerInpatient Case Management

Kaiser Permanente
Nov 2015 - Jun 2017Transitional Care Unit Emergency Room Case Management
Registered Nurse
Jul 2016 - Jun 2017Patient Care Coordinator
Nov 2015 - Jul 2016

Stanford Children's Health | Lucile Packard Children's Hospital Stanford
Sept 2016 - nowPatient Placement Specialist (Bed Control Nurse)
Licenses & Certifications

Public Health Nurse License
California Board of Registered NursingSept 2012
Registered Nurse License
California Board of Registed NursingJun 2012- View certificate

Certified Case Manager (CCM)
The Commission for Case Manager CertificationJan 2016
Honors & Awards
- Awarded to Carol Young, MSN, RN, PHN, CCMRecipient Samuel Merritt University Nursing Scholarship Award Sep 2012
- Awarded to Carol Young, MSN, RN, PHN, CCMInductee Sigma Theta Tau International Honor Society of Nursing
Volunteer Experience
Volunteer
Issued by Global Medical Brigades on Aug 2010
Associated with Carol Young, MSN, RN, PHN, CCMVolunteer
Issued by American Red Cross Bay Area on Feb 2012
Associated with Carol Young, MSN, RN, PHN, CCMVolunteer
Issued by Community Health Clinic on Feb 2012
Associated with Carol Young, MSN, RN, PHN, CCMVolunteer
Issued by Thriving Lives Foundation on Mar 2012
Associated with Carol Young, MSN, RN, PHN, CCM
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