Floretha Roberts

Experience

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  KYNG-KSNN Alliannce Broadcasting

  Sept 1991 - Apr 1993

  Receptionist

  Receptionist Front Desk to KYNG Young Country and KSNN Sunny 95 (Alliance Broadcasting to Infinity Broadcasting to CBS). Duties included direct assistance to talent (DJ's) for on air promotions, direct assistance to listener comments calls and request for Radio Promotional products and memorobilia. Support to A/P and A/R departments. Commercial Sport Traffic data entry, Schedule boardrooms and meetings with staff, and talent, Support to Program Director and Marketing Department, Correspondence to listeners (DJ support), filing, faxing, general office Show less

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  Source Service Corporation

  Aug 1994 - Apr 1997

  Receptionist/Secretary

  Professional Placement Corporation for Legal, Program Analyst and Engineering. Corporate Receptionist duties included PBX incoming lines/outgoing, direct corporate inquiries, scheduling board/conference rooms, Schedule travel for Sales Team and coordinate weekly classes with Training Director; courier deliveries, backup duties to Acct. Payables and Payroll. After Merger with Romac International, was promoted to Engineering Banch as Secretary to the Engineering Sales Associates. Duties included: Typing Resumes for placement recruites, setting up interviews for protential recruits; background/reference checks for potential recruits. General correspondences and staff call screening. Show less

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  Source Services

  Sept 1994 - Apr 1997

  Receptionist/Secretary

  Corporate Receptionist at the Monfort/LBJ Corporate Office. Directed corporate inquiries/calls; Schedule Sales Associate travel and coordinated training class resources with Training Director Brian Fitzgerald; scheduled board/conference rooms for Branch meetings; assisted Acct Payable and Payroll. Promoted to Engineering Secretary Admin Assist: Duties included: resume typing for placement recruits; general correspondence and clerical duties for Sales Assoc. Staff memebers; scheduling recruit interviews and interview rooms. Sales Staff Expense Reports and travel itineraries. Show less

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  DeVry University

  Feb 2004 - Sept 2005

  Student Registrar Assistant/Student Library Assistant

  Registrar Asst: Feb. 04 thru Jan 05Duties Included: Student documentation processesing (i.e., name changes, course add/drop/withdrawals, transcript request, enrollment verifications). General correspondence between universities, university request for information; general clerical duties (i.e, filing, faxing, answer/directing calls).Student Library Asst, Duties Included: Assist Director with Class presentations for utilizing Library Resources and MLA/APA instruction; Card Catalog Maintenance, Book Cataloging/Shelving; Maintenance of Student Resources (i.e., Computers, Faxes, Copiers, Library resources--Journals, Magazines, Videos). Schedule conference/study rooms. Show less

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  Keller Graduate School of Management

  Jun 2012 - now

  Student - Masters Program

  Still a continuing student for the Masters; but as a student, I am taking existing courses in Human Resources Management and Project Management. I am currently employed in a Temporary/Part-time position as a Night Audit Clerk with the Red Roof Inn. I have acquired a position with a Hotel Franchise Owner that has set a tentative agreement to mentor me in Management and give me some on hands experience in working with a small staff to learn the daily culture climate of leadership and management responsibilities. This can prepare me for my future in the field. I audit and reconcile the night cash payments advance reservations payments credit receipts I maintain guest logs and input system information in the Red Roof Redi-stay system; as well as schedule rsvp for Corporate Lodging travelers. Check in/out guest, and assist and support our stay-over student guest that house monthly at the hotel. I assign and prepare the housekeeping schedules and reset and scan the card keys for stay-over guest and housekeeping, and pass out payroll and keep the employee time schedules; and prepare new students for stay by providing the hotel guest stay policies and the regulations guidelines provide by the school for the students during their stay. I also prepare the morning breakfast buffet for the students and the hotel guest. Other minor duties include general registration desk clerical duties such as light typing, filing and faxing. Show less

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  Red Roof Inn, West Memphis, AR

  Aug 2014 - now

  Auditing Manager

  General DescriptionResponsible for the main lobby Reception Desk, breakfast lounge and overall security of the property. Works directly with the motel patrons for check-in, check-out, giving directions, taking messages, answering telephone calls and taking reservations. Basic mathematical, computer and clerical skills with the ability to handle multiple tasks simultaneously in a friendly, positive, and professional manner. Tasks:Greet motel guests; Count cash drawer at the beginning and ending of each shift; Register motel guests and assign appropriate room (s).Accept payment for hotel rooms and other charges and perform cash transactions; Enter guest information, payment source into a computerized database program.Answer multiline phone and takes accurate messages; Take telephone reservations as required.Prepare food for continental breakfast as needed.Review pre-audit material; Print audit and various reports; Balance credit card cash and other transactions to computer audit.Training and Experience:Knowledge / Skills / AbilitiesAbility to meet and greet the public in a positive, friendly manner, and resolve guest complaints satisfactorily.Ability to deal tac Show less