Darrell Talley

Experience

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  Best Buy

  Aug 2015 - May 2018

  Lead Sales Consultant

  • Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported and leave delighted.• Inspire customers by showing them what’s possible with technology.• Use innovative training tools to stay current, confident and complete, driving profitable growth and achieving individual and department goals.• Provide peer feedback and coaching to Sales Consultants to improve results and increase customer delight.• Perform other duties as assigned. Show less

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  PepsiCo

  Jan 2018 - Jan 2019

  Senior Sales Representative

  • Grow sales volume, market share, product distribution, space allocation, and customer service in all assigned accounts• Take inventory, place orders for future delivery, and sell product inventory to standard• Sell and execute promotions, solicit placement of equipment, and use point-of-purchase materials to stimulate sales• Maintain and increase shelf facings, clean shelves, and rotate products• Provide excellent service to assigned accounts and create and maintain goodwill with all customers (e.g., communication, rapport building, attentiveness to customer needs, etc.)• Merchandise product sections and build displays to stimulate sales• Complete required paperwork in an accurate, legible, and timely manner• Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.)• Operate equipment for moving products (e.g., pushing/pulling of the U-Boat, hand trucks, pallet jacks, etc.)• Use hand held device to input/write orders Show less

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  EAST ARKANSAS FAMILY HEALTH CENTER, INC

  Jan 2019 - Jan 2021

  IT Support Specialist

  • Identifying hardware and software solutions.• Troubleshooting technical issues.• Diagnosing and repairing faults.• Resolving network issues.• Installing and configuring hardware and software.• Speaking to customers to quickly get to the root of their problem.• Providing timely and accurate customer feedback.• Talking customers through a series of actions to resolve a problem.• Following up with clients to ensure the problem is resolved.• Replacing or repairing the necessary parts.• Supporting the roll-out of new applications.• Providing support in the form of procedural documentation.• Managing multiple cases at one time.• Testing and evaluating new technologies.• Conducting electrical safety checks on equipment. Show less

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  Amazon

  Nov 2020 - Oct 2021

  Process Assistant

  • Understand all aspects of production; and adhere to strict safety, quality, and production standards.• PA (Process Assistant) managing my own floor and engaging associates with productivity and quality.• Working closely with management team through email, excel, and other data entry. • Performed WMS processes to support inbound and outbound operations along with non-system inbound and outbound tasks.• Reduced and researched all incoming defects to ensure customer satisfaction. Show less

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  Comcast

  Oct 2021 - now

  Installation Service Technician

  • Maintain customer relations and provide service by troubleshooting equipment, product options, and • Installing new equipment into home.Received, handled, & made daily inbound & outbound sales calls.