Rishav Das

Rishav das

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location of Rishav DasGurugram, Haryana, India
Followers of Rishav Das11000 followers
  • Timeline

  • About me

    Salesforce Developer - Cognizant | 3x Salesforce Certified | 2⭐Trailhead Ranger | Driving Customer Success & Elevating Digital Journeys with [AI + Data + CRM] | Ex - Highradius

  • Education

    • Siksha 'o'​ anusandhan university

      2019 - 2023
      Bachelor of technology - btech computer science
    • Dav public school

      2018 - 2019
      Senior secondary (12th) science
    • Dav public school

      2016 - 2017
      Secondary (class10) science
  • Experience

    • Highradius

      Feb 2022 - Jan 2023

      • Responsible for managing the relationship with 40 + Client's (NA, LATAM & EMEA-based) Mid-sized Business clients of the B2B SaaS in terms of understanding their Accounts Receivable (order to cash), Treasury & Record to Report process, and following pain points around it. • Playing an advisory role in suggesting best practices and HighRadius Solutions that would best fit clients' A/R, Treasury & R2R processes. Connecting them with the relevant specialists for technology and workflow integration and consulting.Other Job Responsibilities:• Account Profiling• Contact Profiling• Marketing Database Hygiene• Benchmarking Reports• CRM Tool Handling(Salesforce)• Lead Management/Creation support Show less

      • Financial Technology Consultant

        Jul 2022 - Jan 2023
      • Summer Intern

        Feb 2022 - Jun 2022
    • Cognizant

      Apr 2022 - Jun 2022
      Digital nurture 2.0(salesforce)

      • Winner at Cognizant ReCogNurize 2.0 and awarded as Salesforce Shaolin.• Being a part of the Digital Nurture program completed my Salesforce career journey and got a hand's on knowledge over basics of Salesforce and implemented on Admin, Process automation & Development part in Salesforce.

    • Cognizant

      Mar 2023 - now

      Salesforce DeveloperKey Achievements & Impact:• Worked on automating post-sandbox refresh activities for Custom Labels and Remote Site Settings, enhancing efficiency and reducing manual effort by approximately 70%.• Identified and rectified errors in the formula of roll-up summary fields on the Production Server, which had gone unnoticed by the previous vendor. Received customer appreciation for proactively improving data accuracy and preventing discrepancies.• Successfully identified and changed multiple hard-coded URLs, buttons, and links, fulfilling Hyperforce Migration readiness for our different orgs.• Proficient in writing logic and creating document templates via Conga Composer for automated document generation.Core Responsibilities:• End-to-end Application Development, Maintenance, and Support, ensuring seamless functionality and optimal performance.• Enhancing LWC components for a better Customer Experience.• Release and change management for seamless software updates deployment, fostering efficiency and minimizing disruptions.• Effectively using & maintaining sanity in the JIRA tool during the Development lifecycle.• Timely support, troubleshoot issues, and collaborate with cross-functional teams to deliver high-quality solutions keeping SLA at top of the mind.• Provide technical support and guidance to end users and other stakeholders.• Gathering requirements and performing detailed impact analysis of the user stories received.• Perform unit testing and collaborate with SIT and UAT owners to sign off.• Document and maintain technical specifications and design documents.• Backtracking historical data in Salesforce using Workbench and doing data analysis for the user stories received. Show less Salesforce Developer Intern • Worked as a Salesforce Developer intern and got trained in various aspects of Salesforce starting from basics of Administration to Development including LWC, VF, Apex, and Automation.• Part of the training, Built an application from scratch, with a team of 5 people, collectively and individually I addressed the business owners prospective. • Simplified Functional Design & Technical Design to achieve the end results and successfully delivered the application to the assigned point of contact / mentor within the allocated time.• Collaborated with project evaluators to understand the scope of improvement or any additional feature enablement in the application for improved end results. Show less

      • Programmer Analyst

        Sept 2023 - now
      • Entry Level Trainee

        Mar 2023 - Aug 2023
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Rishav Das
      Star Volunteer Trailblazer community Groups | Sawai Madhopur Dec 2023