Experience

• 

  Ibn hazm english language institute

  Mar 2012 - Sept 2012

  Teacher

  Use of communicative teaching approach, based on listening andspeaking, supplementing study with relevant reading and writingexercisesUtilize rote learning, pronunciation, quizzes, textbooks … etc. tosolidify skillsDevelop curriculum to suit both individuals who need overalleducation or education in specific skillsGrading papers and keeping attendance logsUse teaching methodologies to meet customized student needs andconduct language proficiency testing in reading, speaking andunderstanding for skills evaluationDeveloped and constructed passages and examination questions foreducational assessments Show less

• 

  Al-futtaim

  Sept 2016 - Apr 2019

  Direct, oversee and manage day-to-day operations for companySet departmental goals and create plans of action for achieving themUphold and enforce company policies & procedures and implementnew processesRecruiting, training, supervising, and appraising staffAssist in the management and development of the shop in the contextof an agreed work plan and agreed financial targetsEnsure the appearance of the shop internally and externally isattractive to customers and in line with brand standardsResponsible for keeping and providing a safe and secure facility forthe customers and othersForesee and check availability of stocks and storageAssist and manage budget, handling cash, and end of day checkingbalance Show less Adhere to the company's sales policies and objectivesEnhancing sales staff accomplishments and competence by planningdelivery of solutions, answering technical and procedural questionsfor less experienced team members and explaining improvedprocesses and mentoring team membersMaintain existing sales, obtain orders, and establish new accounts byplanning and organizing daily work schedule to call on existing orpotential sales outlets and other trade factorsKeep management informed by submitting activity and results reports,such as Daily Call Reports, Weekly Work Plans, and Monthly andAnnual Store AnalysisMaintain solid communication and feedback relationship with storemanagementEnsure Exchange & Returns Desk is effectively equipped, at all times,with necessary documents and tools, to serve customers throughoutthe dayMaintain responsibility for overall financial performance of individualstoreAssist with promotional materials, suggesting and generating ideasResponsible for answering customers inquiries and resolvingcustomer complaints by working closely with Customer CareDepartment for complaints handling and customer feedback by takingrequired action, logging onto the system and investigating issues,developing solutions, and making recommendations to management Show less

  • Duty Manager

    Oct 2017 - Apr 2019

  • Senior Sales Assistant

    Sept 2016 - Apr 2019
• 

  Flynas

  Jul 2019 - Sept 2019

  Customer service representative
• 

  Almalki group

  Aug 2023 - now

  Logistics officer