Rajarajacholan Manivel

Experience

• 

  Kingfisher Airlines

  Jan 2007 - Sept 2010

  IT Support Team

  Worked as a team member of IT Department, looking after Servers, Routers, L2 Swtiched and the networks.

• 

  Allied Digital Services

  Sept 2010 - Aug 2011

  Customer Support Engineer

  Worked for the Client Pricewaterhouse Coopers ltd., (PwC), Chennnai, as IT Helpdesk.Maintaining Routers, L2 Cisco Switches, Rack Servers, Desktop Servers. Maintaining Network by using Cisco router (Series), Firewall (pix 506) and Cisco catalyst.OSPF, EIGRP configuration, router configuration, OSI LayersMaintaining Active Directory Objects, Proxy Server and WSUS ServerWorking knowledge in Desktop Management software like Adventnet & LANDesk Suite.; Escalated incident management reports to functional teams.Customer Service - Worked closely with site executives to ensure quality and demands where met in timely fashion.Configuring outlook, Lotus Notes and taking backups of PST files & Data Maintaining Ticketing software Saber, BRS and PDA's and Technical software ARMSInstallation, Configuration and Maintenance of Operating Systems like Win9X, XP, Windows2003 server, windows2000 Professional and Printer configurationHandling the IBM, Compaq, HP desktops and Laptops Show less

• 

  Manipal Academy of Higher Education - MAHE, Dubai

  Sept 2011 - now

   Hosting online meetings/Class through Adobe Connect  Completed ICDL (MS-Word, MS-Excel, MS-PowerPoint)  Handling labs for ISM (IT Essentials-CISCO)  Team of Project cell (project cell server and software maintenance)  Handling Lab sessions for CSE students in absence of concerned faculty. Handling Department Servers, Software’s, Projectors, Printers, and faculty Laptops. Technical Support for “Technovanza” for IT related works.  Arrangement of necessary equipment for guest lectures and meetings on auditoriums & Smart-Class Rooms. Show less

  • Senior Executive Administration - Deputy Registrar’s Office

    Jul 2022 - now

  • Executive Administration - Deputy Registrar’s Office

    Nov 2020 - Jul 2022

  • Computer Lab Assistant

    Sept 2011 - Oct 2020