Maureen Dominguez

Experience

• 

  Gen Con LLC

  Nov 2004 - now

  Finance Room Lead

  • Supervise and support four to eight finance team members during a four-day gaming convention each year• Handle the set up and break down of the finance room at the beginning and end of the week• Responsible for the scheduling and breaks of team members during the show• Work closely with the Gen Con CFO, Finance Manager and other team members to ensure all funds are accounted for, reconcile out cashiers each day and other duties as needed• Responsible for the training of a large group of temp agents on proper procedures and policies during the show that pertain to finance Show less

• 

  University of San Diego

  Jan 2011 - now

  • Manage the day to day operation of one general computing labs, and eight instructional computing labs across campus• Supervise and work with a staff of over fifteen Lab Assistants and two full-time Lab Supervisors• Responsible for the scheduling of our instructional labs and the coordination, installation and replacement of our computer labs on campus• Assist users in our general labs with troubleshooting software programs, navigating them through our print and wireless printing systems, 3-D Printing, scanning of documents and training of our Lab Assistants and Supervisors• Responsible for the management and marketing of laptop check-outs, chargers and accessories for students on a daily basis six days a week• Co-teach 30-minute tips and tricks classes for students on campus on products such as Microsoft Office, Blackboard, 3-D Printing, Mobile Printing and online resources• Support the maintenance of the ATS Labs website on a daily basis• Support and interact with faculty and staff on a daily basis with troubleshooting classroom computer issues • Oversee software inventory and installation of specialized software in classroom consoles and computing labs across campus to ensure the legal and ethical use of the software. • Assist in the yearly move-in weekend for all incoming freshmen• Assist with our yearly Technology Showcase. Responsible for the set-up of the event check in through our on campus event management system, coordination of staff working the event, prizes, surveys and drawings • Team captain for our employee giving campaign. Participate in communication and collection of donations from all ITS team members yearly along with co-captain. Create and advertise weekly drawings and build moral among the teams within ITS Show less • Managed the service and support for faculty/staff/student networked desktop computers for the campus• Supervised over seven distributed academic support staff, two administrative support staff, four central administrative support staff, two Help Desk staff and over twenty-five part-time student staff.• Was responsible for planning and maintaining high quality desktop computing support for the USD community and managed the day-to-day operations of the desktop and distributed support organization.• Was responsible for the replacement of desktop computing equipment, software standardization, faculty and staff consultations, staff task planning and departmental budget• Ensured the support staff continued to develop professionally and technically in order to provide the highest quality of service to the USD Community• Worked directly under the supervision of the Information Technology Services Sr. Director Show less

  • Computer Lab Manager

    Jun 1997 - now

  • Interim Director for Desktop Support Services

    Jan 2011 - Feb 2012