Chola Mwaba HCIA MEIZ

Experience

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  Business connextion

  Jun 2008 - Dec 2008

  Telecom technician
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  Konkola copper mines

  Jun 2009 - Sept 2009

  Radio systems technician( leeky feeder)
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  KCM

  Nov 2009 - Jun 2013

  Telecom technologist

  data networks and telephony system. Rectification of faulty telephone lines, Main Distribution Frame Maintenace,Tracing of telephone pairs using the tone generator and cable tracer & under ground cable jointing all this pertaining to access networks. Activation of network ports, fly lead termination, Fibre Tracking and also radio systems using the leaky feeder for underground communication.public address system set up. Optic Fibre Splicing. installation and maintenace of optic multiplexors for analogue telephony systems. Video Conference set up( wiring) Show less

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  RITECH Technologies

  Apr 2014 - now

  Technical operations

  We are an IT and Telecommunications Business based in Lusaka Zambia with a footprint in Perth Australia where it started from. We are highly specialised in IT services, Telecommunications and ICT consultancy. We boast of over 10 years working experience in various fields of technology spanning from Mining, Internet service provision &digital service provision to mention but a few. We are an agile team with fresh ideas to help improve your existing business or help you set up one.

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  AfriConnect

  Sept 2016 - Apr 2020

  Enterprise Support Engineer

  Currently working for Africonnect a vodacom group of companies.With that, my duties are;Trouble shoot and resolve network problems and offer best solutions - Monitor network devices core and end user, report down time and assisting in resolving network downtimes-ensure security, operations of network devices -provide excellent care and maintenance of all field equipment for successful execution of duties -Confer with customer service operating center and AFCZ network monitoring center as required for concerns which might affect service delivery -Provide quality , timely services and advice to customers ensuring that all work meets the required standards of service - proactively communicate scope of work and all extra service charges to customers to the required standards of AFCZ customer service -Respond to calls, emails ensuring that quality of service meets the standards of customer services- Configure customer networks (WAN/IP-VPNs, MPLS) and support and support in network upgrades with agreed time lines Show less

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  Inq. digital

  Apr 2020 - Dec 2021

  Technical Specialist
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  Vision Wireless Limited ( Zambia)

  Dec 2021 - Dec 2022

  Technical Manager