Le'Shawn Barrow

Experience

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  The NRP Group LLC

  May 2010 - Jul 2016

  Provides daily operational support to upper Management including: The President, Assistant, Regional Vice Presidents and Community Managers of NRP Management.- Serves as a software administrator for the following software programs: Core Logic/Safe Rent, Blue Moon, Property Solutions, VISA Management Systems, Heartland Payment Systems, GraceHIll, and Yardi to provide access, support and assist with relevant control to new and current users.- Prepares and submits Management Company Capacity Reviews for Ohio Housing Finance Agency (OHFA) for new and existing developments.- Prepares Affirmative Fair Housing Marketing Plans (AFHMP’s) with regards for time sensitive deadline for new property developments. Assists CM’s with the completion of renewal AFHMP’s.- Works with the National Business Systems Manager to address Help Desk tickets for Yardi Issues such as: Access Changes, Access Issues, Adding agents, Adjust Lease Charge Errors, Attachments, Credit reports, Deposit Accounting, GPR Issues, Lease Charges, Ledger Corrections, Move-ins/Move-outs, Monthly Posting, One Time Charges, Recertification’s, Renewals/MTM, Work Orders, and Zero Receipts.- Act as a resident point of contact before the RVP. Attempt to resolve any resident issues with site staff/RPM’s.- Establish and maintain good working relationships with various hotel chains nationwide to customize contracts for corporate group rates relevant to lodging, specific event needs and business practices.- 20% business travel yearly as corporate support for regional and nationwide property visits and off site meetings. Show less PRIMARY RESPOSIBILITIES: Property Management. Marketing and Leasing. Resident relationsHIGHLIGHTS:Marketing:- Promptly marketed apartments - Responded to inquiries- Maintained an updated an accurate waiting list Leasing:- Maintained an updated accurate rent roll.- Performed income certification and annual re-certifications, including obtaining all required documentation, Informed all parties of status during leasing process in a timely manner- Coordinated lease signing, move-in, issuance of keys.Resident Management:- Assisted residents with landlord issues. e.g. locked out- Coordinated with Supportive Services to help meet the specific needs of any special needs population NRP Management was currently serving- Provided timely notices to tenants including but not limited to overdue rent, lease violations, notice of eviction.Assist residents with landlord issues. e.g. locked outAdministrative:- Maintained accurate records for all inquiries, tenants in process, and waiting list.- Maintained all tenant files in accordance with regulations- Maintained all tenant tracking and reported timely to appropriate sources- Kept accurate and up to date records in compliance tool- Collection and handling of rent, fees and service payment delinquencies- Maintenance of all resident ledgers- Corresponded with representatives of affiliated housing agencies (OHFA, EDEN, SECTION 8, etc)- Prepared and filed all forms, information, and data in compliance with all requirements- Attended all staff and other agency meetings and events as required- Other duties as assigned Show less - Communicated effectively with multiple departments to set up planned meetings and prepared video conferences for offsite team members. Established strong relationships to offer/gain support and effectively achieved results. - Provided timely, courteous and knowledgeable response to information requests; screen and transfer calls; and prepared official correspondence.- Worked with administrative counterparts in the Southeast and West to ensure that all administrative functions are completed timely and accurately. This included but was not limited to reporting, travel coordination, meeting coordination, coordination of IT and HR support Show less

  • Property Management Assistant

    Oct 2013 - Jul 2016

  • Property Manager

    Sept 2012 - Sept 2013

  • Management Assistant

    May 2010 - Sept 2012
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  Swagelok

  Jul 2016 - Oct 2017

  Administrative Support

  Performs routine assignments while supporting operations, quality and engineering through the use of standard systems and procedures. Prepares, organizes, maintains, and communicates documentation to support orders while ensuring integrity of the quality documents and systems• Interface with computer systems and software applications to enter, extract and update information from ARAS, SIS, and other systems to prepare.• Create/modify/ SQP’s in the ARAS database as prescribed by the Quality Engineer• Performs audits and maintains reports and records to ensure data integrity and accuracy of systems.• Update electronic SIS’s• Track progress/local administrator of quality driven DCNs, CARs, MCN systems and associate suggestions, providing feedback to appropriate areas.• Performs document distribution and control duties pertaining to product quality plans• Maintain a centralized project file and local work instructions to comply with ISO Standards.• Provide feedback to engineers on performance indicator variance pertaining to specified areas.• Communicates with multiple departments, customers and vendors using written, oral, and non-verbal and computer skills.• Supports plant functions by performing miscellaneous office duties including, but not limited to production order filing, data entry, answering phones, making copies and assembling binders and/or reports.• Follow proper priorities to meet delivery requirements.• Maintain a high sense of urgency and customer focus in all day-to-day activities.• Use other software and applications as necessary to support the quality engineering function Show less

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  Cleveland Bricks

  Oct 2017 - Nov 2019

  Property Manager

  A residential property manager that helps investment property owners preserve and increase the value of their real estate investments. Manage the day-to-day operations of the property, including finding and placing qualified tenants, and ensuring the property is in good working order.Principal Duties:Marketing – keeps properties occupied with qualified tenants through advertising, lead follow up, property showings for prospective tenants.Tenant Relations – develops rental agreements, selects qualified tenants, collects deposits and rents, enforces terms of rental agreements, resolves tenant complaints, oversees eviction proceedings if necessary.Facilities Management – schedules maintenance and repairs, negotiates contracts with vendors, regularly inspects property to ensure it is in good working order, quickly resolves emergency maintenance issues.Owner Relations – keeps open dialogue with property owner on vacancies, tenants, physical condition of property, financial issues.Knowledge & Skills:Familiar with applicable local, state, and federal laws and regulationsStrong interpersonal & business communication skillsHigh level of organization and attention to detailCompetence with office management softwareKnowledge of financial reporting Show less

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  CHN Housing Partners

  Nov 2019 - Apr 2022

  Property Manager

  • Manage the daily operations of one or more partnership portfolios• Work closely with residents and CHN sales department as they transition from renters to home owners.• Complete monthly vacancy reports, delinquency reports, and other reports as needed per supervisor.• Complete monthly, quarterly, semiannual, and annual inspections• Complete OHFA, HUD, and Fair Housing training yearly.• Complete all recertifications in accordance with CHN, OHFA and HUD guidelines• Ensure ongoing HUD and OHFA compliance is maintained• Enforce the tenant lease and follow through on all eviction cases• Post 3-day, 10-day, 14-day, and 30-day notices.• Follow up/return all inquiries from all applicants and handle residents’ concerns, disputes, etc.• Process rental applications, develop and ensure waiting list is maintained and release vacant units timely in accordance with CHN leasing policies• Other duties as assigned by management Show less

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  GCI Residential, LLC | Goldberg Companies, Inc. | GCI Construction | GCI Development

  May 2022 - Oct 2023

  Community Manager
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  National Mortgage Field Services

  Sept 2023 - Nov 2024

  Mortgage Field Service Inspector

  Perform residential occupancy verifications on behalf of the mortgage lenders.

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  EDEN

  Apr 2024 - now

  Regional Property Manger