Swati Singh

Experience

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  Bharat Sanchar Nigam Limited

  Jun 2013 - Jul 2013

  Industrial Training
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  Data64 Techno Solutions Private Limited

  Feb 2014 - Mar 2014

  Management Trainee
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  United India Insurance Co. Ltd.

  Feb 2016 - Dec 2017

  Insurance Underwriter (Assistant)

  As an Insurance Underwriter, I specialized in fire, marine insurance, and bancassurance, assessing risks and determining coverage and policy terms. Collaborating closely with clients, I provided tailored insurance solutions to meet their needs. Additionally, I developed a deep understanding of health insurance to effectively evaluate policies.

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  State Bank of India

  Dec 2017 - now

  Deputy Manager

  State Bank of IndiaExpertise in core banking solution, handling operations, maintaining data quality index, and ensuring KYC due diligence.Detailed analysis of new requirements on digital banking platform, review of new products and processes to assist impact on internet and mobile banking features.UAT of products, requirement gathering and documentation.Responsible for retail advances portfolio.Facilitated SME loans on a contactless lending platform. Implemented customer value enhancement strategies through various banking products, such as insurance and mutual funds.Successfully handled customer inquiries and resolved issues to ensure high satisfaction levels. Show less