
Tricia Springs

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About me
Healthcare Reimbursement Specialist | Healthcare Technology Solutions | Customer Support | Account Management | Product Implementation | E2E RCM
Education

Texas A&M University
-Bachelor of Business Administration - BBA Information & Operations Management, Supply Chain Management
Experience

Schlitterbahn Waterparks & Resorts
Jan 2008 - May 2014Assist with buying retail merchandise items, monitor inventory across all park locations, enter data into inventory system, create purchase orders, help conduct end of season inventory in each park location, verify totals and code invoices for all park locations, hire and train employees.
Retail Manager
May 2011 - May 2014Seasonal Manager
Jan 2008 - May 2011

FinThrive
May 2014 - Jun 2017The analyst is responsible for the successful loading of managed care contracts for assigned customers into the contract Manager System. Analyst must precisely interpret contract language and utilize contract Manager tools to generate accurate reimbursement calculations. The individual will be responsible for the successful and timely delivery of contracts for a number of assigned customers.
Senior Contract Analyst
Apr 2016 - Jun 2017Contract Analyst
May 2014 - Apr 2016

Experian
Jun 2017 - Apr 2018Contract Definition Analyst II - Quality Assurance
Ardent Health Services
Apr 2018 - Apr 2019Contract Analyst-Provide reporting of payment variance reviews.-Analyze data to find missed revenue opportunities.-Load contract language by facility and payer into the contract management system.-Audit contracts prior to movement into production within contract management system-Coordinate changes needed to contract profiles or system set up-Maintain working relationships with Managed Care Department to ensure timely loading of contracts and proper interpretation of contract language-Coordinate with Reimbursement Managers to identify changes for governmental payors for contract loading.-Monitor payer websites for changes to payment rates or methods-Provide analysis of data in contract management system to facility and corporate management as requested-Prepare monthly reports providing analysis of payment variances for distribution to facility CFO’s and Market CBO’s.-Prepare reviews of accounts worked by underpayment team to ensure proper resolution-Maintain working knowledge of contract management and patient accounting systems-Build relationships with facility Finance, Business office and Managed Care Personnel-Ability to analyze data to determine corrective actions needed to effectively understand changes required to maintain the integrity of the contract management system-Ability to understand payment methodology and utilize formulas with system syntax to correctly program reimbursement rates for contracted commercial and governmental payers. Show less

FinThrive
Apr 2019 - Sept 2024Implementation Consultant
Jan 2023 - Sept 2024Principal QA Specialist
Apr 2022 - Jan 2023Contract QA Specialist
Apr 2019 - Mar 2022
Licenses & Certifications

Certified Epic Resolute HB Expected Reimbursement Contract Administration
EpicSept 2018
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