Siddharth Thombre

Siddharth Thombre

Desktop Support Engineer

Followers of Siddharth Thombre231 followers
location of Siddharth ThombreMumbai, Maharashtra, India

Connect with Siddharth Thombre to Send Message

Connect

Connect with Siddharth Thombre to Send Message

Connect
  • Timeline

  • About me

    System Engineer Level 2 | Innovator in Technical Solutions & Project Management

  • Education

    • Pravin Patil College of Diploma Engineering and Technology

      -
      Diploma Computer Engineering
    • College of Engineering and Technology, North Maharashtra Knowledge City, Jalgaon

      2021 - 2024
      Bachelor of Technology - BTech Computer Engineering

      Relevant Coursework: Artificial Intelligence, Machine Learning, Computer Networks, Cloud Computing, Distributed System, Block chain Technology, Deep Learning, Database Systems, Software Engineering.

  • Experience

    • Epicenter

      Feb 2020 - Apr 2023
      Desktop Support Engineer

      - Provided technical support for desktops, laptops, printers, and other peripherals.- Installed, configured, and maintained operating systems and software applications.- Troubleshooted hardware and software issues and performed repairs or replacements as needed.- Managed user accounts, permissions, and access rights.- Conducted user training sessions and provided documentation for self-help solutions.- Responded to and resolved help desk tickets within defined SLA timeframes.- Implemented and maintained antivirus and security solutions.- Assisted with IT asset management and inventory control. Show less

    • Wipro

      Apr 2023 - Oct 2023
      System Engineer

      - Provided second-level technical support for systems, networks, and infrastructure.- Resolved escalated technical issues and performed root cause analysis.- Implemented and maintained systems, including servers, storage, and networking equipment.- Managed Active Directory, user accounts, and group policies.- Monitored system performance and implemented optimizations to improve efficiency.- Conducted regular system backups and disaster recovery planning.- Collaborated with cross-functional teams.- Provided training and support to junior team members. Show less

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Siddharth Thombre
      Book Bridges - Online Book store ICRTSET Dec 2023