Angel Stoyanov

Experience

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  Freelance Contractor

  Oct 2007 - Dec 2010

  IT Consultant

  • Building, upgrading and repairing PC systems• Troubleshooting laptop and desktop configurations running Windows 7/Vista/XP• Disaster recovery from hardware failure and malware infection• Setting up, troubleshooting and maintaining SOHO networks

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  The Big Issue

  Jan 2011 - Oct 2012

  IT Support Engineer

  The Big Issue is a leading UK Social enterprise providing over 2,900 homeless and vulnerably housed people the opportunity to earn a legitimate income through the purchase and sales of a weekly entertainment and current affairs magazine published by The Big Issue Company and read by over 670,000 people every week throughout the UK.• Providing 1st, 2nd and 3rd level on-premise and remote technical support to approx. 200 staffdistributed across the UK in an ITIL driven environment• Administration and troubleshooting of corporate IT resources: HP Proliant servers, HP MSA SAN, network firewalls, routers, switches, tape devices, workstations, printers, various office equipment and software• Installation, configuration and maintenance of production network services: Active Directory, DNS, DHCP, RDS, WSUS, WDS, IIS, File and Print Services, Symantec Backup Exec 2010/Endpoint Protection/Ghost, Veeam Backup and Replication, Open Directory• Management of the organization’s messaging platforms: Exchange 2003, Blackberry Enterprise Server, Mimecast• Supporting a heterogeneous environment including Windows 2003/2008/XP/7, Mac OS X 10.x, iOS, Blackberry OS• Transitioning core physical infrastructure to virtual using the industry’s leading virtualization platform VMware vSphere, P2V migrations• Testing the deployment and configuration of new business solutions for the enterprise in virtualizedenvironments using VMware• Contacting suppliers to deal with purchases, returns, faults and collections Show less

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  VITS UK

  Oct 2012 - Jun 2015

  3rd Line Infrastructure Engineer

  VITS is an IT outsourcing and consultancy company providing systems support and management solutions for both private and public sector organisations across the UK.Providing a quality service to our clients is our most important aim. The level of quality adhered to by all VITS staff has helped the company build long lasting relationships with its portfolio of clients.• Project research, planning and implementation• Assisting with and taking ownership of solutions design• Providing client focused remote and on-site support to customers within the ITIL framework• Deploying and supporting network infrastructure equipment including major brand DELL, HP, Cisco, Ubiquiti, QNAP routers, switches, firewalls, servers, shared storage and wireless equipment (WLAN, P2P backhaul)• Deploying and migrating heterogeneous systems including Windows, Linux, Exchange, SharePoint, SQL, Blackberry Enterprise server• High Availability clustering: Microsoft, VMware• Virtualisation expertise: vSphere, Hyper-V• Shared storage: SAN, NAS• Networking: TCP/IP routing and switching, IPsec/SSL VPN, security• Datacentre assets installation, maintenance and support• Web hosting platforms: IIS/.NET, LAMP• Messaging platforms: Microsoft Exchange 2003/2007/2010/2013, Google Apps, Microsoft Office 365, Symantec Cloud, Fusemail• On-premise and cloud based backup and disaster recovery solutions: Symantec Backup Exec, VEEAM, Ahsay, open-source tools• Out-of-band management: iDRAC, iLO• Conducting full network audits for customers• Proactive infrastructure monitoring: Nagios, Solarwinds, various open-source applications• Incident response, root cause analysis, problem resolution adherence to service level agreements (SLA)• Mentoring of less experienced colleagues Show less

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  IDE Group

  Aug 2015 - Mar 2018

  Cloud Operations Engineer

  CORETX is an AIM listed cloud and IT managed services company, focused on the UK mid-market. Our services deliver excellence in customer operations today and perfectly position them to step up and reach higher to the opportunities of tomorrow.The value we create is derived from our company values, the expertise of our staff, carefully selected technologies, strong data centre capabilities, our private high-speed data networking and enterprise-grade security. Our clients include international media, medical, legal and financial institutions, public sector organisations, channel partners and many of the UK’s network carriers. • Cloud service delivery: Private Cloud, Public Cloud, IaaS, PaaS• VMware technologies: vSphere 5/6, vCloud Director, SRM, Horizon• Microsoft server technologies: Hyper-V, Windows Server 2008/2012/2016• Linux server technologies: RHEL, CentOS, Debian, Ubuntu• Web servers: IIS/.NET, LAMP• Networking: TCP/IP, IPsec/SSL VPN• Messaging: Exchange 2010/2013, Symantec Cloud, Exim, Sendmail, Postfix• Blade systems: HP BladeSystem c-Class, DELL M1000e• SAN: DELL Equallogic (iSCSI), Tegile (FC), HP MSA (iSCSI)• Firewalls: Cisco ASA, FortiGate, Vyatta, pfSense• Load balancers: Brocade vTM (Stingray), LVS• Backup and DR: VEEAM, Zerto, SRM, Ahsay• DevOps: Chef, Puppet, Foreman• Scripting: PowerCLI, PowerShell, Bash• Security standards: ISO 27001, PCI DSS Show less

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  VITS Ltd

  Apr 2018 - now

  Director Of Technical Operations

  VITS is an IT outsourcing and consultancy company providing systems support and management solutions for both private and public sector organisations across the UK. Providing a quality service to our clients is our most important aim. The level of quality adhered to by all VITS staff has helped the company build long lasting relationships with its portfolio of clients. VITS can make a real difference to your business, helping you to become measurably more productive and efficient with its cost effective solutions. Demand for specialist consultative services and proactive IT support are key drivers behind VITS. VITS offers a diverse range of Managed Outsourced IT Services to manage complete IT infrastructure, which helps our clients in reducing IT support costs and focus on their core business to increase organisational profits. VITS can pro-actively monitor your corporate network using industry leading tools. We offer comprehensive Network Management services that includes 24×7 monitoring with preemptive detection of potential problems within your network before they affect your business. VITS has sustained continued managed growth over the last ten years based on proven successes and has expanded and diverged into a number of linked markets to our core IT Services business to now include Training, Recruitment, Hosting, Application Development, Project Delivery and offers Fixed Price Delivery options for all services.We have successfully delivered a substantial number of technology and support initiatives for a wide range of clients and an example of some of these are listed below within the projects window. Show less