Experience

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  Honeywell friction

  Apr 2013 - Aug 2014

  It support analyst - trainee

  Daily support (desktop / laptop), second level support to end users, software and hardware installation, equipment installations "APC UPS, tape library, servers, monthly reports (inventory of PCs, mobile phones, printers, users list ); make training and integration, monitoring and incident resolution through the BMC Remedy tool, support the design and implementation along with "Mexico and Brazil" interaction with other countries, migration IT of Honeywell x Federal-Mogul application and hardware) Show less

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  Federal-mogul

  Aug 2014 - Dec 2019

  Analista de ti pleno

  • Identifies and initiates resolutions to user problems and concerns associated with desktops, laptops and workstations.• Accurately logs problems and their associated resolutions into the standardized support center / help desk application. • Maintain Infrastructure and Information Systems standards in a consistent way across local site(s).• Ensure that Virus Protection and Patch Management is maintained across local site(s).• Ensure that accurate documentation, asset management and software licensing is provided across local site(s).• Ensure that Disaster Recovery plans are developed, tested and maintained according to defined standards across local site(s).• Ensure that Server performance is monitored and managed according to defined standards.• Ensure that backups are completed correctly. site(s).• Work with other IT staff to ensure that all Internal/external audits are supported at local site(s).• Manage and maintain the printers within local site(s).• Ensure site server rooms are managed and maintained in accordance to company policies and standards.• Provides user with training and communications on IT policies, procedures and technology. • Manage and maintain the application MasterSAF finance Department. • Acquisitions of new services and contracts to IS.• Manage SAP support demand with consulting and internal SAP team: MM SD "NF-e".• Local coordination project to implement EDI with customers.• Support to ground applications of manufactures.• Managed local site IT (budget, forecast, spending control).• Identify and provide solution to issues on invoice SAP "Nota Fiscal"• Coordinating between end users and SAP team, year end stock take, taxes Brazil, J1BTAX, SD, process orders, process plan maitenance, customizing in SPRO. Show less

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  Randoncorp

  Dec 2019 - now

  Atuação como Gerente de projetos de TI.Gerenciamento de Projeto do Plano Diretor de Segurança da Informação, projetos de Ciberseguranca, gestão de acesso e governança.Projetos que elevam a maturidade de Segurança da Informação. Gerenciamento de projetos de infraestrutura e integração de unidades. Gerenciamento de projetos de integração de negócios e RFP para Service Desk.

  • Consultor de Projetos de TI - (PMO)

    Jun 2024 - now

  • Analista de Projetos de SI e TI

    Aug 2022 - Jun 2024

  • Analista de Infraestrutura de TI

    Jan 2021 - Jul 2022

  • Analista de Negócios de TI

    Dec 2019 - Dec 2020