Kathrine Bricker

Experience

• 

  Hapa AG

  Sept 2013 - Jun 2014

  Sales Coordinator

  Sales Administration & PMO Coordination: Managed the complete sales administration process, from initial inquiry to final invoice, ensuring accuracy and timely payments across each sales cycle.Relationship Management in Multilingual Markets: Leveraged native English and German skills to establish and maintain strong relationships with agents and customers within a key country segment, building rapport and enhancing collaboration with sales and project managers.Project Coordination & Sales Strategy: Collaborated closely with sales and project managers to align on project goals, optimize sales processes, and coordinate strategic client meetings, driving increased efficiency and effectiveness. Show less

• 

  North American Resource Management Inc.

  Apr 2015 - Jun 2017

  Office Manager

  RFP Coordination: Led the preparation and submission process for a Request for Proposal (RFP) on an upcoming mining project, ensuring all necessary documentation and stakeholder inputs were completed accurately and on time.Event Sponsorships & Company Representation: Managed the company's event sponsorships, coordinating logistics and representing the company at various industry events to strengthen brand presence.Executive Assistance: Provided comprehensive personal assistance to the President, managing sensitive tasks and ensuring smooth daily operations.Travel & Itineraries: Arranged travel for senior executives, prepared detailed itineraries, tracked flight mileage, and managed monthly expense reporting, optimizing cost and efficiency.Office & Facilities Management: Coordinated boardroom scheduling, maintained office supply inventory, and assisted in planning company events, supporting smooth day-to-day office operations.Reception & Vendor Coordination: Maintained the reception area, coordinated incoming/outgoing courier packages, and managed building maintenance requests, ensuring a professional and efficient office environment. Show less

• 

  Deloitte

  Jan 2018 - Aug 2024

  • Sales Pipeline Management: Maintained a portfolio of high-value opportunities within Salesforce CRM, delivering real-time updates on high-risk proposals to senior leadership. Coordinated sales/proposal meetings, providing critical feedback and supporting the Risk Director with guiding discussions to refine win strategies. Built strong relationships, particularly with the banking, insurance, and public sector account teams, to enhance visibility and coordination, ultimately supporting more effective proposal development, tracking, and timely submissions.• Risk analysis & client engagement support: Supported the Risk Director in analysing risks for high risk Financial Services and Public Sector engagements, attending risk calls to review complex transformation project risks including contracting, invoicing, resourcing, and milestones. Provided additional support to complex transformation project teams, ensuring smooth operational continuity by reviewing client structures, overseeing compliant client onboarding, and conducting NDA and SOW reviews. • Business continuity planning: Coordinated continuity planning to ensure ISO certification compliance, supporting the Risk Manager and Director to assess critical business activities, resources, and dependencies for handling major disruptions. Presented the continuity plan to the response team and outlined actions required to facilitate a swift return to business as usual.• Training & upskilling: Facilitated training sessions, including bootcamp and brownbag meetings, to train consultants on regulatory processes and risk frameworks. These sessions helped establish a risk-aware culture and ensured project teams were equipped with essential regulatory compliance knowledge. Show less • Leadership in DEI initiatives: Led Deloitte Switzerland Women’s Network Employee Resource Group (ERG) together with the sponsoring Partner, focusing on driving awareness and action on gender equality through empowering events and workshops that aligned with both DEI and ESG principles.• Bridging the gender gap in financial literacy: Conceptualized and organized an initiative aimed to address the female gender gap in financial literacy and empower women to build an equitable financial future. The workshop series provided women with foundational knowledge on financial planning and investing, empowering them to make informed financial decisions, take control of their retirement planning, and build wealth. • Lead of Deloitte Switzerland’s International Women’s Day (IWD): Led IWD for 2023 and 2024 and increased attendance by 200%. Organized coaching sessions and International Women’s Day events to promote gender equality in the workplace, focusing on career advancement, resilience, and inclusive leadership. Show less • Strategic campaign development: Collaborated with senior leadership and the lead marketer to design and implement comprehensive marketing strategies for the Audit & Assurance and Tax & Legal service lines. Played a pivotal role in aligning marketing efforts with service line objectives by setting up detailed project plans and managing timelines to ensure timely execution.• Senior leadership communications: Drafted and coordinated high-level communications for senior leadership, ensuring clear, effective messaging on key marketing initiatives and campaign milestones. • Digital content & coordination: Coordinated the content for the firm's website, blogs, and social media channels to enhance brand visibility. • Campaign execution & operational management: Led the operational execution of high-impact marketing campaigns, focusing on end-to-end delivery. Analyzed the target audience, adjusted strategies based on engagement data, and ensured that all promotional activities were aligned with the strategic objectives of the service lines.• Performance analysis & competitor benchmarking: Conducted in-depth performance evaluations of campaigns by analyzing KPIs and ROI. Delivered actionable insights through competitor benchmarking, driving continuous improvement in campaign performance and informing future marketing strategies. Show less • Global audit coordination: Managed the global PMO for a Fortune Global 500 audit client, overseeing the audit reporting progress across 60+ countries. • Audit quality & compliance milestones: Ensured adherence to audit quality milestones by closely tracking the entire audit process. Coordinated audit quality reviews with the core audit team to ensure adherence to key compliance deadlines. • KPI performance & reporting: Led the analysis of prior year audit performance metrics, identifying key areas for improvement and implementing initiatives to enhance KPI tracking and reporting mechanisms. Coordinated bi-weekly status calls with over 60 global audit teams to review progress and ensure adherence to KPIs, delivering regular reports to senior leadership.• Client & team collaboration: Acted as the primary contact between the client’s Global PMO and Deloitte’s audit teams. Provided weekly reports to the head of corporate reporting and ensured smooth communication between all stakeholders. Managed a team of three offshore PMO members, providing guidance and oversight to ensure alignment with project objectives.• Issue resolution & escalation management: Acted as the single point of contact for the client on the statutory audit progress, preparing progress reports, and ensuring that critical issues were escalated and resolved promptly. Monitored project sprints and flagged any delays or risks, working closely with the Audit Director and Partners to mitigate issues and ensure KPIs and reporting deadlines were met.• Strategic communication & issue resolution: Coordinated the annual meeting schedule and strategic communications to align global audit teams on KPIs and milestones. Regularly prepared executive presentations to update Audit Directors and Partners on progress, highlighting key milestones and potential risks. Escalated both internal and client-side delays and resolved issues raised during weekly calls with the client’s PMO to ensure timely delivery. Show less • Executive Partner support: Played a pivotal role in supporting multiple (7+) Directors and Partners by effectively managing their communications, prioritizing, and coordinating schedules, as well as travel logistics. • End-to-End proposal expertise: Gained comprehensive knowledge of the end-to-end proposal/pursuit process, supporting lead Audit Partners and proposal leads with project logistics and coordination.• Event organization: Successfully organized multiple high-profile events, including client roadshows in Bogota and Brussels for a critical change management workshop for a Fortune Global 500 audit client.• Reporting and analysis: Monitored and reported Managers progress on assigned business development accounts, summarizing findings into a report for the Director of Business Development, showcasing a high level of analytical and reporting skills. Show less

  • Consulting Quality & Risk Management (QRM) - Financial Services / Public Sector

    May 2022 - Aug 2024

  • DEI initiatives / ERG women's network

    Jan 2018 - Aug 2024

  • Marketer - Audit & Assurance / Tax & Legal

    Jun 2021 - Apr 2022

  • Project Manager - Audit & Assurance

    May 2020 - Jun 2021

  • Executive Assistant - Audit & Assurance

    Jan 2018 - May 2020