Dylan Gaul

Dylan Gaul

Systems Support Administrator

Followers of Dylan Gaul316 followers
location of Dylan GaulDublin 12, County Dublin, Ireland

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  • Timeline

  • About me

    Senior/Lead UX Designer

  • Education

    • Digital Hub

      2010 - 2010
      Webactivate FETAC Certification NFQ Level 6
    • Senior College Dun Laoghaire. Co. Dublin.

      2008 - 2009
      Blackrock Further Education Institute
    • De La Salle Churchtown

      1994 - 2000
    • UCD Professional Academy

      2023 - 2023
      Professional Diploma in Artificial Intelligence AI for Business
    • University College Dublin

      2000 - 2004
      Bachelor of Science (B.Sc.) Statistics
  • Experience

    • Ulster Bank

      Feb 2006 - Aug 2009
      Systems Support Administrator

      Development of new processes regarding system support and user administration. Administration of users. Assessment of systems issues and resolution. Development of relationships with relevant support functions. Performance and documentation of measures necessary for compliance. Documentation of procedures. Staff training. Proficient use of Cognos Impromptu to compile performance management reports for the centre. Routinely circulated statistics to several brands of RBS, including the Central Bank of Ireland, the Dept Of Environment and the Revenue. Point of contact for reconciliation issues and TRS queries. Show less

    • Picture House Photography

      Jul 2009 - Nov 2010
      Photography Editor

      Photo retouching, enhancing, "photoshopping" in general. I did everything with the photos except take them.

    • Www.dylangaul.net

      Aug 2009 - Nov 2013
      Freelance Designer

      I specialise in mobile and web but I am always willing to step outside my comfort zone. I have a passion for simple interfaces and I also love coding.

    • Pump Station Studios

      Feb 2012 - Mar 2013
      UX Designer

      UX designer at Pump Station Studios. I strive to keep the products we ship beautiful, while still keeping them incredibly easy to use for the end user. My main role is to take the code that the other guys develop and make sure everything fits perfectly with the design and ideas agreed before work began.

    • MODEVA INTERACTIVE LIMITED

      Mar 2013 - Feb 2015
      UX Web & Mobile Designer

      Brand development, web site traffic growth, web site UX and advertising assets. Wireframes for backend systems and customer login areas.Updated designs for print advertising and other media.Generated multiple landing pages for advertising special offers and consumer acquisition.Mobile app user flows and designs.

    • Avid Gaming

      Apr 2015 - Nov 2023
      Senior (+Acting Lead) Product Designer

      In Avid Gaming we make and market betting products for a Canadian audience.• Collaborated with business owners from project inception, managing the rollout of new product features like Pinata Picks, Play By Play, Multiple Singles and Same Game Parlays. Conducted thorough analysis to measure the success of these features and user paths, leveraging data-driven insights to iterate and refine designs. Some of these features were key factors in staying competitive in the gambling market.• Implemented innovative processes to accelerate development timelines and streamline workflows by championing the switch to Figma. This enabled the team to deliver high-quality designs at a faster rate and speed up the handover process to developers by 80%.• Established a design system which resulted in greater efficiency and productivity for both designers and developers, and decreased bugs and inconsistencies site-wide.• Demonstrated leadership capabilities as acting lead for almost 3 years. During this time I effectively managed design projects, collaborating with cross-functional teams including design, development, marketing and QA to ensure successful product launches and ongoing enhancements.• Periodically worked on improving UX on backend systems for our Canadian employees like the verifications team, cutting their process time for a customers’ verification in half.• Played a key role in delivering a new sister site to meet new licencing regulations in Ontario. Created multiple user journey maps that allowed designers, developers and managers to work together effectively within a tight 4 month deadline. Show less

    • Gambling.com Group

      Mar 2024 - now
      Senior Product Designer
  • Licenses & Certifications

  • Volunteer Experience

    • Carer

      Issued by Irish Red Cross on Jan 2001
      Irish Red CrossAssociated with Dylan Gaul
    • Helper

      Issued by Niddrie Primary School on Jan 2003
      Niddrie Primary SchoolAssociated with Dylan Gaul
    • Office Worker

      Issued by ISPCC on Jan 1998
      ISPCCAssociated with Dylan Gaul