Dax Pereira

Experience

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  LG Electronics

  Jan 2002 - Jan 2005

  Distribution Center Manager

  • Responsible for DC ensuring optimal delivery capacity & capability at all times.• Collaborated with freight team, to ensure E2E flow of MEA volumes.• Defined KPI's covering OTD, Inventory accuracy & Sales returns.• Improved order fulfillment by reducing inconsistencies & streamlining of data within various interfaces of Order & Delivery Management, aiding order to cash (O2C)..• Implemented credit review / deferred payment process in collaboration with Order Management (OM) & Account Receivable’s (AR) teams.• Initiated the Return Material Authorizations (RMA) work orders for the efficient and timely processing of Return/Reverse logistics process (return to vendor, return from Customer). Show less

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  Nokia

  Jan 2005 - Jan 2011

  Manager Global Transportation, Regional Distribution Manager IMEA

  •Decision maker of Distribution Centre (DC) & DOP’s for International & Last Mile Transportation.•Increased visibility by rudimentary collaboration & integration to transport network using electronic logging devices (ELD’s) providers.•Responsible for defining & developing KPI’s for DC & DOP’s•Collaborated with demand planning to arrive at realistic forecast using historical data, averages & customers trends•Liaised with order management & product teams to streamline order fulfilment •Led analysis & selection process for 3PL’s, with overall responsibility of LSP’s Performance, Standard operation Procedures (SOP’s) & WMS compatibility. Show less

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  Panalpina

  Jan 2011 - Jan 2016

  Country Industry Vertical Manager ,Key Accounts Manager,Customer Service Manager.

  •Regional escalation point for the customer on any commercial & operational issues.•Directed regional RFQ participations, negotiations and award implementations.•Established flexible & timely control towers on SMD basis (source-make-deliver) with escalatory matrix & exception implication management on CS & Fin •Introduced customizable supply-chain solutions, including performance management metrics (KPI) to improve customer satisfaction & retention•Developed & managed CS teams through performance evaluation, feedback and coaching.•Evaluated quality of service delivered, by engagement & survey with internal & external customers. Show less

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  Freelance, self-employed

  Jan 2016 - Sept 2021

  Freelance Consultant in SCM

  Freelanced providing consultancy on :• DC Operations & Transport Management.• LSP Implementation & Management.• Key Account Management.

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  ACI Logistics DWC LLC

  Oct 2021 - now

  Sales Team Manager