
Syed Tariq
Facilities Coordinator

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About me
Retail Operations | Q-Commerce Operations | Store Administration
Education

Karachi University
2008 - 2010Bachelor's Degree Commerce B
Experience

Al-Futtaim Engineering
Feb 2008 - Apr 2011Facilities CoordinatorResponsible for managing the safety, security, maintenance, and housekeeping of the premises. Coordinate with technical team and vendors for maintenance and periodic due services. I was handling the most crucial premises which is Al-Futtaim Head office.

Marks and Spencer
Jun 2011 - Jun 2017Responsible for heading the Admin team to run store operations smoothly, which was a team of 2 and total store headcount was 50. Responsible for managing daily cash reconciliation, store inventory, staff roster, staff training, employee engagement activities, adherence with SOP compliance, and audits. Coordinate with other departments and vendors to resolve if any disruption happened. In addition, managing other projects as assigned and timely delivery. Manage and coordinate with other departments to run store operations smoothly. Manage daily cash and credit card reconciliations, and balancing safe funds. Prepare and submit periodic and ad hoc reports. Manage stock inventory and stock transfers. Maintain and archive supporting documents for internal and external audit reviews as per the SOP. Procure assets, office supplies, and services for store.
Senior Admin Assistant
Apr 2015 - Jun 2017Admin Assistant
Jun 2011 - Mar 2015

Virtuzone
Jul 2017 - Oct 2018Human Resources CoordinatorI was the first point of contact for all HR related matters and the total headcount was 105. Responsible for managing visa processing, renewals, cancellations, hotel bookings, orientation, periodic reports, HR communications, employee engagement events and other ad hoc tasks.

Al-Futtaim
Nov 2018 - Oct 2019Human Resources AnalystResponsible for producing HR metrics reports and dashboards. Responsible for managing employee relations, manpower planning, off-boarding cases, employee engagement, monthly commission, store visits, assist recruiter in hiring process, and other ad hoc tasks for a total headcount of 525 and 36 stores.

Noon
May 2021 - nowOperations SupervisorIn charge of managing 10 stores with a combined staff of 15, responsible for ensuring team meets KPIs. Make sure the employees follow the company's standard operating procedures during the order fulfillment process to guarantee customer satisfaction. Responsible to provide traning to new and existing merchants.
Licenses & Certifications

Customer Service
Al Futtaim Training Centre
Honors & Awards
- Awarded to Syed TariqExceptional Award for Outstanding Performance Al Futtaim Group - Marks and Spencer Nov 2014
- Awarded to Syed TariqExceptional Award for Outstanding Performance Al Futtaim Group - Marks & Spencer Nov 2013
Languages
- enEnglish
- urUrdu
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