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Abdelrahman Elsayed

Technical Support Specialist

468 followers

Al Jizah, Egypt

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Timeline
About me
Network Engineer at Ics Zoom
Education
- Modern Academy Maadi
  2015 - 2019
  Bachelor's degree Computer Systems Networking and Telecommunications Good
Experience
- Q Music
  May 2018 - Aug 2019
  Technical Support Specialist
  •Update Software On Image by Using Raspberry pi.•Dealing with the company's servers and devices.
- Veterinary Services Department in the Armed Forces
  Jan 2020 - Feb 2021
  IT Specialist
  •Contact With Operating Systems Such as Windows and Printers, as well as Dealing with Networks and Performing Some Maintenance Operations.•Monitoring all servers’ performance and usage.•Install new or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. according to the business requirements.
- ICS ZOOM
  Apr 2021 - now
  Network Engineer
  •Solve The Windows problems on the company's devices.•Setup the company's "ERP Solution" on our clients Devices.•Monitoring all servers’ performance and usage.•Checking and solving customer database by some SQL statements, modifying some stored data, or adding some Fileds.•Daily and periodically backup operations and ensuring data accessibility.•Install new or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. according to the business requirements.•Applying operating system updates, patches and configuration changes via SCCM. عرض أقل
Licenses & Certifications
- Microsoft Certified Solutions Associate (MCSA)
  Self Study
- YAT Learning Solutions
  Java Developer
  Jan 2017
- Cisco Certified Network Associate Industrial (CCNA I)
  Self Study