Richard Labran

Experience

• 

  Direct Specs

  Jun 1998 - Oct 2003

  Store Manager

  • Promoted to Store Manager in 2000 following two years as a retail optical advisor. • Influenced and develop my diverse staff team to achieve excellent sales results whilst providing the highest standards of customer service. • my store had one of the highest percentages of cross sales such as cases, anti-reflective coatings and microfiber cloths per sale across the company.

• 

  NatWest

  Oct 2003 - Sept 2008

  Telephone Mortgage Advisor

  • Strengthened relationships with Business and Personal Bank Managers to ensure a steady flow of business ensuring all stakeholders achieved their sales targets. • Contributed in a number of team and senior management meetings proposing ideas which were introduced as working practice. • Complied with strict FSA regulations regarding the sale of mortgage products and related insurances. • Achieved enough in bonuses for a house deposit in a fast paced, target driven sales environment. Show less

• 

  Big Lottery Fund

  Sept 2008 - Sept 2017

  Funding Officer

  • Assessed, awarded, developed, supported, monitored and evaluated diverse portfolios of contracted projects delivered in partnership with voluntary and statutory organisations. • Enhanced project delivery adopting asset based community development methodologies and methods of social scientific enquiry to network, research, assess, shape, influence and create innovative enterprising people led projects that deliver holistic welfare support, improved co-produced services and social enterprise ventures.• Managed complex and diverse projects inclusive of projects within the traveler community tackling domestic abuse; refuge accommodation and support for victims of modern slavery, and innovative community based rehabilitative approaches for non-violent offenders in Manchester and London. • Identified and partnered with academic institutions, learning organizations and think tanks creating greater bodies of evidence for commissioning what works in empowering people experiencing multiple disadvantages in varying circumstance.• Identified multiple application fraud and put systems and processes in place to prevent future instances.• Implemented changes to assessment and overview processes.• Seamlessly adapted to multiple funding initiatives such as New Opportunities Fund for P.E and Sport, Health, Cancer Care, Cardiac and Diagnostic Equipment, Transforming Spaces, VCS, Village SOS, Children’s Play, Playful Ideas, Awards for All and the Women and Girls Initiative.• Developed strong working relationships with external stakeholders from voluntary and community groups, large public bodies such as local councils, LEA’s, NHS Trusts, adult and child social services, CCG’s, NOMS, Public Service Reform Teams, as well as beneficiaries of projects.• Supported wider business delivery, senior management and colleagues as a disputes champion, customer service champion, grant transfer champion, funding mentor, change champion and change advocate. Show less

• 

  Birmingham City Council

  Nov 2017 - Apr 2018

  Senior Housing Needs Officer
• 

  Worcester City Council

  Apr 2018 - Feb 2019

  Contractor
• 

  Stratford on Avon District Council

  Feb 2019 - Jan 2020

  Contractor
• 

  Warwick District Council

  Jan 2020 - Jun 2020

  Contractor
• 

  Shropshire Council

  Jun 2020 - Aug 2020

  Housing Officer

  Housing Officer in Homelessness

• 

  Birmingham City Council

  Aug 2020 - now

  • Senior Modernisation and Strategy Manager

    Aug 2024 - now

  • Housing Modernisation and Strategy Manager

    Jun 2021 - Aug 2024

  • Project Officer

    Aug 2020 - Jun 2021