Experience

• 

  Andalus group - wedding entertainment

  Jan 2004 - May 2021

  Entertainer - coordinator
• 

  Federal bank of lebanon s.a.l

  Jul 2015 - Aug 2015

  Summer intern

  A four weeks training as bank teller and customer service officer

• 

  Teatro verdun

  Nov 2015 - Sept 2016

  Reservations supervisor, floor manager

  Teatro Verdun is a unique stage in the heart of Beirut offering local and international cultural experiences through various art and musical performances.

• 

  Bank audi

  Oct 2016 - Jun 2021

  Cash Deposit/WithdrawalCheck Deposit/WithdrawalMultiple payments ( CC, loans, universities...)Account OpeningAccount ModificationLoan/credit card applicationOnline banking Business Analyst – Organizational Planning & Re-Engineering Department• Coordinating with branches and other departments to gather business requirements• Testing the project deliverables• Coordinating and following up with the stakeholders• Assisting in the implementation and training of Newgen tool across branches and headoffice departments• Updating all relevant policies and procedures NOVO is an e-branch that combines the latest banking technologies to offer clients interactive solutions for a convenient and user-friendly experience where clients can bank within and outside Bank Audi's opening hours.

  • NOVO Advisor (ITM & Advisory Room)

    Mar 2019 - Jun 2021

  • Business Analyst - Employee on Mission

    Nov 2018 - Feb 2019

  • Junior NOVO Advisor

    Oct 2016 - Oct 2018
• 

  Maraheb documents clearing services

  Jul 2021 - May 2022

  Managing director
• 

  Abu dhabi commercial bank

  Jun 2022 - now

  Customer service officer