Experience

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  Virginia tech cognition, affect, and psychophysiology (cap) lab

  Jan 2012 - May 2014

  Research assistant

  - Research cognitive development of children (ages 5 months-48 months) with emphasis on attention, self-regulation, and temperament - Responsible for organizing, classifying, and transferring confidential data; ensure the accuracy of information to assist lab research staff- Evaluate data using the computer program SPSS - Examine EEG readings of brain electrical activity through various performed experiments - Devise visual tool to aid lab staff research and to serve as a liaison with lab staff in transcription of video data onto MS Excel and Word documents Show less

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  Virginia tech transportation institute

  May 2013 - Jul 2015

  - Lead multiple projects simultaneously; primary duties include: being responsible for data quality control and on-time data deliverables - Analyze collected data for data integrity and ensure proper data collection protocols are upheld by other team members - Instruct team members to take immediate action if data abnormalities are detected; inform management of any incident immediately - Create and distribute control protocols for best practices of day-to-day operations to team members; customize protocols accordingly, as required by individual projects - Provide training to new team members to be familiar with daily operations, to adapt to new software and/or different software deployed in each project- Report on a weekly basis to management about the status of individual projects - Provide orientation to new employees to get them familiar with company policies, work ethic, and environment Show less

  • Senior Data Reductionist

    Jul 2014 - Jul 2015

  • Data Reductionist

    May 2013 - Jun 2014
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  American red cross

  Jan 2016 - Jun 2016

  Development intern

  - Established a fundraising opportunity matrix at the local level to increase potential donations (monetary and in-kind) during times of disaster- Organized a sales deck to present a potential $500,000 partnership renewal to a Red Cross client - Updated case studies that demonstrated Red Cross Disaster Relief efforts geared towards $1 Million Red Cross donors- Developed a nationwide guideline for strategic advisers to isolate new prospective retailers for the Red Cross 2016 Holiday Campaign - Monitored and tracked microsite activities to increase awareness and donations for different Red Cross partnerships- Drafted a sales sheet within less than a 24-hour turnaround to market the launch of new Red Cross mobile apps to help fundraisers generate $1 Million in potential revenue - Researched top retailers and banks to provide strategic advisers a guide for prospective clients Show less

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  Eurekafacts llc

  Jul 2016 - Feb 2020

  Research analyst

  - Led a 5-person research team in all events from initial development/proposal writing, client communications, data collection, analysis, and final report deliverables and client presentations.- Facilitated engagement and maintain communication with key stakeholders to develop objectives, communication plans, and timelines.- Managed multiple communication-related research projects for both federal and state governments through communication material development (e.g., social media posts, flyers, email invitations), testing of communication materials, and providing compelling recommendations. - Created and executed qualitative and quantitative research both independently and in collaboration with a team.- Drafted, edited, and implemented targeted discussion guides, surveys, and observational datafile templates to obtain feedback from hard-to-reach populations through focus groups, cognitive interviews, usability testing, program evaluation, and survey administration. - Communicated actionable and viable recommendations in plain language through comprehensive reports, white papers, and slide deck presentations to stakeholders across different sectors (public, private, and non-profit).- Developed and managed standardized trainings and strategies with internal staff to ensure consistency with stakeholder needs and efficiency improvements during the implementation phase of the data collection and management processes. - Managed the bid/proposal development process; won three multi-year contracts focused on usability testing and educational research opportunities.- Provided financial management support by preparing and tracking project budgets and overall departmental expenditures. Show less

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  Eagle hill consulting

  Mar 2020 - now

  - Oversaw cross-functional team of consultants & SMEs, collaborating with 9 key stakeholders at a large federal regulatory agency to drive strategic workforce initiatives & optimize resource allocation.- Led complex proposal development efforts for federal & commercial sectors (capture research, technical writing, white gloving).- Managed project finances up to $6M e.g. forecasting, burn rates, & contract modifications to ensure financial alignment & project success.- Held real-time development conversations with internal team members to provide opportunities for feedback & support professional development.- Facilitated weekly project status meetings & monthly status reports to align project goals & scope. - Created iterative detailed project plans to monitor/track progress across multiple projects simultaneously. - Collected, analyzed, & reported on key workforce trends, generated benchmarks, & forecasted future trends that informed strategic decision-making for stakeholders. - Compiled & presented insights-driven client reports to aid leadership in making data-driven decisions on workforce priorities. - Facilitated 4 workshops (in-person & virtual). Topics: skill development, team building, & strategic planning.- Supported the development of a multi-year human capital strategic plan, setting long-term human capital goals - reaching 3,000+ employees.- Started the 1st organization-wide recruitment strategy plan, identifying 3 key focus areas & 15 recruitment initiatives to strengthen the talent pipeline & improve retention. - Created/implemented talent management frameworks e.g., entry-level & mid-career development programs to enhance workforce readiness & development.- Streamlined 8+ SOPs & 2 toolkits to foster knowledge, standardize best practices, & ensure operational consistency. - Advised clients & leadership on change management strategies e.g., structured comms plans & stakeholder feedback loops. Show less - Led three major government-wide campaigns annually at a large federal agency: Public Service Recognition Week/#GovPossible campaign (May), #FedFashionWeek campaign (September), and #GovLove campaign (February). Main areas of focus: strategic communications, stakeholder engagement and management. - Cross-collaborated with 20+ federal, state, local agencies and organizations, delivering targeted virtual information sessions, and developing/distributing customizable toolkits to maximize campaign participation. - Increased engagement of the Performance.gov website and associated Twitter (X) and LinkedIn accounts - generating over 47% engagement on Twitter (X) during #GovPossible and over 63% engagement on LinkedIn from the previous month.- Supported the adoption of the President’s Management Agenda (PMA) through iterative communication plans/timelines and tailored outreach strategies to promote PMA objectives and ensure alignment with federal priorities and stakeholder engagement. - Crafted presentations, newsletters, and blog posts to highlight public service success stories and drive engagement with key PMA objectives. - Oversaw the creation of certain PMA-related content, including talking points for consistent messaging around the PMA goals. - Monitored and tracked social media coverage of PMA initiatives, providing data-driven insights like social media engagement reports to assess campaign effectiveness, measure outreach success, and refine communication strategies for maximum impact. Show less - Managed multiple communications workstreams and key stakeholder relationships across the five key divisions at a large federal agency. Main areas of focus: strategic communications, stakeholder engagement and management.- Developed strategic guidance to help agencies adapt to changing federal IT policies via blogs, social media posts, and web content management. Strong emphasis on maintaining consistent plain language and 508 accessible formatting standards. - Reviewed and edited high-profile playbooks, white papers, memos, presentation decks, and talking points for both internal teams and government-wide audiences.- Collaborated with the division front office to improve user experience of the Business Toolkit and maintained it as a go-to resource for common business tasks. Tasks included the development of wireframes, focus group guides, and tailored outreach and communication materials (blog posts, email templates).- Developed a Google Form intake process to formally request support for content writing for the client team. This form allowed us to field 150+ requests, and build a streamlined process to help advance the team’s strategic communications. - Supported the redesign of IDManagement.gov to host and promote new how-to guides, and other instructional and training materials for federal identity management and credentialing professionals. - Identified and evaluated communication needs and eliminated redundancies by creating SOPs and templates that incorporate best practices and improve internal processes. Show less

  • Consulting Manager

    Jan 2024 - now

  • Senior Associate

    Jul 2022 - Dec 2023

  • Associate

    Mar 2020 - Jul 2022