Experience

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  Greenbergfarrow (gf)

  Jun 2016 - Aug 2016

  Administrative assistant

  • Created a more efficient workplace by digitizing and organizing documents which in turn enhanced security and safety in case of an accident and allowed multiple people to work on the same project from different states at the same time • Renewed work certificates in a timely manner and ensured they were up to code to allow Greenberg Farrow to continue to legally work in all states

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  Bone safety signs

  May 2018 - Aug 2018

  Information technology assistant

  • Provided customers with new products by advertising their availability on the website • Corrected inventory of old and new product to properly keep track of products resulting in more sales of products we had in stock • Improved cosmetic appearance of website which increased sales• Aided in constructing 3D designs for new signs

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  Laurens county chamber of commerce

  Aug 2018 - Dec 2018

  Intern

  • Increased my knowledge of how to network with the community around me by watching the relationship between my supervisors and those in the community • Observed and learned how to manage a team of people and how to delegate work to others, specifically during high-stress and busy moments • Learned about time management and how to schedule my day to be the most productive, especially in days leading up to events • Aided in the planning of community events by contacting businesses in the community asking for them to donate items to the event such as coolers, tables, and raffle prizes• Attended and helped manage booths and personnel at events Show less

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  Presbyterian college

  May 2019 - May 2020

  Office of advancement student worker

  • Increased the amount of information available for each client by identifying relationships to other clients and scholarships to support the increase of donor gifts• Digitized and organized donor candidate files by adding the files to the appropriate Raisers Edge profiles• Identified incorrect information in over 150 client accounts using Excel formulas in under 2 days

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  Sterling appraisal services, llc

  Aug 2020 - Nov 2020

  Assistant

  • Research and analyze residential data in the same local market area• Enter all research and images into a report for the appraiser to use when creating the official appraisal for the client’s house

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  The big green sign company

  Jan 2021 - Mar 2022

  Customer service representative

  • Enter orders from internal and external customers and sales reps into SAP B1• Create part numbers and associated Bill of Materials as necessary, create and receive production orders• Issue invoices to customers and maintain certifications for the metal and vinyl sheeting used• Update customers on the status of orders, item pricing and availability/ lead time via phone and email• Issue and manage POs for inventory items from vendors• Aid in resolving customer inquiries and concerns by issuing and processing return authorizations• Create training materials on office products to promote efficiency in the workplace Show less

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  American honda motor company, inc.

  Apr 2022 - now

  Sales support

  • Created Macros, pivot tables, and vlookups in Excel to reduce report generation time by over 50% by pulling data from multiple sources into one document for more efficient analysis• Extract and manage reports from SAP and analyze and manipulate them to provide the relevant information to sales representatives and upper management• Initiated, created, and updated an SOP explaining team members tasks to facilitate new employee training to ensure consistency and gain efficiency within the group • Ensure that customer POs are entered into SAP correctly and in a timely manner• Inform the sales representatives of any customer information issues so that all information in the database is correct and up to date • Analyze customer inquiries and resolve internal and external customer requests and problems, occasionally by re-issuing billing documents• Analyze the inventory available in the warehouses to provide customers with the most accurate ETA as possible• Aid my teammates in completing cases in CRRS Salesforce so customers continue to receive quick responses• Create outbounds so that orders can be shipped to customers within a set timeframe• Create return authorizations and communicate with members of multiple Honda Departments to resolve account and dealer issues• Provide superior customer support via phone, email, and CRRS Salesforce Show less