Experience

• 

  Amazon

  Jun 2017 - Oct 2019

  Operations associate

  B2B Customer service, handling business account corporates for high valued orders in Lakhs and crores. A-Z process of customer experience, solving the issues with orders, being the sole point of contact for AmazonBusiness and AmazonB2B. Ownership and customer obsession.

• 

  Uber

  Oct 2019 - May 2020

  Risk investigator

  Operations team of risk analysis, process improvement. Working on Projects for data analysis about Driver partner accounts. Using different tools to organise the data to perform analysis. Had a good exposure to data analysis tools. Worked extensively on Google sheets making pivots and dashboards.

• 

  Apple

  Sept 2020 - Jun 2021

  Siri grading analyst/ ai/ml annotation analyst
• 

  Apple

  Jul 2022 - now

  • CR Analyst

    Jul 2021 - now

  • Wellness Champion, Siri team

    Jul 2022 - Jan 2023