Jenn Mikos

Jenn mikos

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location of Jenn MikosPhiladelphia, Pennsylvania, United States
Phone number of Jenn Mikos+91 xxxx xxxxx
Followers of Jenn Mikos464 followers
  • Timeline

    Current Company
    Oct 2003 - now

    Vice President of Operations

    Restaurant Associates
  • About me

    Vice President of Operations

  • Education

    • The restaurant school at walnut hill college

      2003 - 2005
      Associate's degree restaurant management
    • Colorado state university global

      -
      Bachelor's degree organizational leadership 4.0

      Specialization in Human Resources & Emergency Management

  • Experience

    • Restaurant associates

      Oct 2003 - now

      ● Develop and manage operational budget, beating annual budget goals 10 years running, reporting status to executive team.● Implement service industry best practices, working with sales team to identify trends and develop action plans.● Conduct KPI and accountability metrics driven annual performance reviews for salaried management team members.● Manage client contracts, ensuring contract compliance and overseeing renewals and addendums as needed.● Work with managers to maintain corporate safety and sanitation compliance. Show less ● Implemented monthly manager meetings, increasing communication between departments and aligning departmental goals.● Developed operating budget strategies based on quarterly reports, evaluating programs and identifying trends to determine performance-based strategic direction. ● Grew financial performance, achieving top 10 unit in company status for overall increased profitability in fiscal year 2016.● Created and implemented new company food programs in cafés, increasing customer engagement through contests and themes.● Secured and opened 2 new accounts, hiring and training new staff and implementing corporate programs in collaboration with human resources.● Managed new construction project, coordinating with construction, client, and RA opening teams to manage updates and required actions. Show less ● Managed 50 seat restaurant & associated group catering business, increasing bridal, baby shower, and wedding luncheon bookings in the boutique space. ● Collaborated with local community leaders to bolster Saturday and Sunday brunch business by cultivating community partnerships with local churches and synagogues.● Provided administrative assistance to VP of Catering in Philadelphia area, supporting mindful fiscal and relational stewardship.● Assisted with client responses, contract revisions, and updates, improving menu coordination with culinary team and equipment rental orders. Show less

      • Vice President of Operations

        Dec 2023 - now
      • Regional Director

        Jan 2019 - Nov 2023
      • General Manager

        Jul 2015 - Dec 2018
      • Director Of Catering Sales

        Jul 2010 - Jul 2015
      • Catering Sales Manager

        Jul 2008 - Jun 2010
      • Executive Sous Chef

        Feb 2005 - Jun 2008
      • Lead Cook & Event Chef

        Jul 2004 - Jan 2005
      • Prep Cook

        Oct 2003 - Jun 2004
  • Licenses & Certifications

    • Pet first aid

      American red cross
      Feb 2018
    • Animal control officer

      National animal care & control association
    • Animal cruelty investigator

      National animal care & control association
    • Cpr/aed/first aid

      American red cross
    • How to start & run an animal sanctuary workshop

      Professional education at the university of utah
      Jun 2018
    • Servsafe manager

      National restaurant association
      Jan 2021
  • Volunteer Experience

    • Volunteer

      Issued by Philadelphia Animal Welfare Society (PAWS) on Oct 2016
      Philadelphia Animal Welfare Society (PAWS)Associated with Jenn Mikos
    • Foster Parent

      Issued by Philadelphia Animal Welfare Society (PAWS) on Jan 2018
      Philadelphia Animal Welfare Society (PAWS)Associated with Jenn Mikos
    • Volunteer

      Issued by Best Friends Animal Society on Jul 2018
      Best Friends Animal SocietyAssociated with Jenn Mikos