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Rajesh Jethwa

Rajesh Jethwa

Passenger Service Agent

Followers of Rajesh Jethwa441 followers
location of Rajesh JethwaUnited Arab Emirates

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  • Timeline

  • About me

    Manager Business Solutions (DCS) at Etihad Airways

  • Education

    • University of Essex

      2000 - 2003
      Computing and Management BSc (Hons)

  • Experience

    • Servisair

      Jun 2003 - Nov 2004
      Passenger Service Agent

    • Etihad Airways

      Nov 2004 - now

      • Manager Business Solutions (DCS)

        May 2017 - now

      • DCS Development Controller

        Jul 2013 - Apr 2017

      • Business Analyst DCS Migration

        Jan 2012 - Jul 2013

      • Ground Services Controller

        Jul 2007 - Dec 2011

      • Guest Service Agent

        Nov 2004 - Jul 2007

  • Licenses & Certifications

    • PRINCE2® Foundation Certification Training

      APMG International
      Jan 2014

    • ITIL - Foundation certificate in IT Service Management

      BCS, The Chartered Institute for IT
      Nov 2014

    • Continuous Delivery & DevOps

      University of Virginia Darden School of Business
      Apr 2020
      View certificate certificate

    • Station Management

      International Air Transport Association (IATA)
      Oct 2008

    • Customer-Centric IT Strategy

      University of Virginia Darden School of Business
      May 2020
      View certificate certificate

    • Ground Operations Management

      International Air Transport Association (IATA)
      Dec 2011