
Timeline
About me
Product Line Management at Ciena
Education

Inalde business school
2016 - 2018Master of business administration (m.b.a.) business administration and management, executive mba
Pontificia universidad javeriana
2001 - 2007Electronic engineer computer systems networking and telecommunicationsComparative evaluation for studies outside Québec: Electric, Electronic and Telecommunications Engineering.
Experience

Télmex colombia s.a.
Dec 2005 - Jun 2007Support engineerFirst level support for costumers based on network platforms and services such as MPLS, Clear Channel, Internet, IP Telphony and security.Generation of monthly client reports regarding Service Level Agreements (SLA's).

Italtel
Jun 2007 - Nov 2012Sales of solutions in Networking [Service Provider and Enterprise], Servers, Cloud Computing, Collaboration, Managed Data Centre Services, Managed Voice and Data, Service Management.Conduct technical workshops, customer requirements gathering, writing technical specifications.Design of solutions, including configuration, budget and technical proposal Provisioning, deployment, configuration and troubleshooting of IT and networking solutions.Manage projects and install Cisco Infrastructure including IP telephony, Collaboration, Routing, Switching and Wireless technologies.Technical leader for the delivery of major projects which included the detailed design, proof of concept (POC) lab testing, configuration and implementation
Presales Engineer
Sept 2008 - Nov 2012Field Engineer
Jun 2007 - Sept 2008

Cps tecnologias de informacion
Nov 2012 - Apr 2016Presales manager colombiaLeading teams of presales engineers and BDMs and responsible for the design of solutions, including configuration, budget and technical proposal.Achieve objectives of Presale area including booking and marginResponsible for the management of alliances with vendors and for the definition of the portfolio of products and services.

Bgh tech partner
Apr 2016 - Feb 2020Responsible for the Engineering area, leading the teams of presales engineers, project managers, service managers and implementation engineers.Achieve objectives for Engineering area including the booking, billing, margin and cash flow.Responsible for the management of alliances with vendors and for the definition of the portfolio of products and services. Leading business plan construction, setting product and marketing strategies to promote the portfolio.Responsible for the design of solutions, including configuration, budget and technical proposal. Show less
Director Of Engineering
Sept 2019 - Feb 2020Product Manager Cluster Norte y CA
Apr 2016 - Sept 2019

Ciena
Jun 2020 - nowProduct line management
Licenses & Certifications

Ccda, cisco certified design associate
Cisco systems
Ccdp, cisco certified design professional
Cisco systems
Ccie sp - cisco certified internetwork expert service provider
Cisco systems
Ccna, cisco certified network associate
Cisco systems
Ccnp, cisco certified network professional
Cisco systems
Ccvp, cisco certified voice professional
Cisco systems
Cisco transformative architecture specialist
Cisco systems
Information technology infrastructure library (itilv3)

Vtsp - vmware technical sales professional program
Vmware- View certificate

Programming for everybody (python)
Coursera verified certificatesAug 2015
Languages
- enEnglish
- frFrench
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