
Abigail McGarrity
Customer Service Assistant

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About me
Business Manager at JP Morgan
Education

Belfast high school
-
University of Sydney
-Bachelor's degree International BusinessActivities and Societies: Exchange Programme 2015 - 2016.

The University of Edinburgh
2013 - 2017Bachelor’s Degree International BusinessActivities and Societies: BizPal Leader: mentoring younger students and holding interactive workshops to aid their learning.
Experience

Tesco PLC
Sept 2012 - Jun 2017Customer Service Assistant
FreshSight Ltd.
Sept 2014 - Jun 2015Lead ConsultantFreshSight is a student-led company offering consultancy to Third Sector Organisations.Responsibilities• Collaborating in a team to ideate and plan a new strategic direction for the organisation.• Compose a marketing plan for the next 5 years.• Working towards gaining more awareness for the organisation.• Organising the direction of the project and being the lead communicator with the client.

OMGFive
Mar 2016 - Jul 2016PR InternA small, specialised, Public relations firm, aiming to focus on three core principles: digital marketing, content marketing and integrated strategy.Responsibilities included: • Management of showroom• Social media updates• Precise uploading of new items• Visual Merchandising

Sopra Steria
Jul 2017 - Mar 2019Joined the graduate training programme in July 2017 as Operations Support in Financial Services.Certifications and Qualifications:• Base SAS 9• BCS Introduction to Business Analysis• Teradata• BCS Foundation in AgileRoles and Responsibilities:• Chair and document the output from weekly operations and recruitment meetings for Scotland• Populate new requisitions for Financial Services• Liaise with resourcing and senior management to see opportunities• On-board Financial Services new starters• Line management structure• Assisting Operations Director for monthly meetings• Owning Social Budget• PMO duties include: approving expenses, timesheets and assisting in project planning Show less
Account Support
Jul 2018 - Mar 2019Operations Support
Jul 2017 - Jul 2018

Accenture
Apr 2019 - Jun 2019Senior PMO Analyst
EY
Jun 2019 - Jun 2022Working with the account team, business development and resource management teams as necessary to co-ordinate multiple functions across a Financial Services Audit Client. Responsibilities include:• Contribute to engagement/account team meetings with strategic client and industry insights• Proactively identify project risks and opportunities for improving processes• Manage stakeholder expectations, project plans and communications, and provide status updates • Engagement economics: budgets/estimates to complete, fees, billings Show less
Manager
Mar 2022 - Jun 2022Assistant Manager
Mar 2021 - Mar 2022Account Coordinator
Jun 2019 - Feb 2021

JPMorgan Chase & Co.
Jun 2022 - nowBusiness Manager - Vice PresidentBusiness manager for EMEA Head of International Private Bank Operations.
Licenses & Certifications

BCS Foundation Certificate in Agile
BCSAug 2018
SAS Certified Base Programmer for SAS 9
SASAug 2017
British Computer Society Business Analysis Foundation Certificate
BCSJul 2017
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