Cas Zuniga

Experience

• 

  BurgerFuel

  Jun 2019 - Jun 2021

  Food Service Worker

  I was a FOH staff for BurgerFuel Parnell, recently awarded the best BurgerFuel store for 2020/21. I was also trained and worked in food prep, BOH and started my training as a shift manager before I moved onto my next role at Spark.My work here has allowed me to develop my:- Communication Skills- Sales Skills- Till Skills- Multi Tasking Skills

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  The University of Auckland

  Jul 2020 - Nov 2020

  Class Representative

  Volunteer leadership role that required me to act as a bridge of communication for the students and lecturer. During my time in this role I was heavily involved with the discussions to best approach the unique COVID-19 circumstances. - Attended multiple meetings- Conducted surveys - Formulated collections of data This role allowed me to grow my:- Leadership skills- Management skills - Communication skills

• 

  Spark New Zealand

  Jun 2021 - Nov 2021

  Spark Representative

  Worked at Spark Commercial Bay, the flagship store in NZ. While working at Spark I was mentored by great leaders and was challenged to develop important skills such as resilience and worked under an agile framework

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  The University of Auckland

  Aug 2021 - Nov 2021

  Class Representative

  Volunteer leadership role that required me to act as a bridge of communication for the students and lecturer. Currently working with a first year cohort studying Psychology 108: Individual, social and applied psychology.

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  Talegent

  Nov 2021 - May 2022

  Worked hands on with Talegent's psychometric assessment software - maintaining the quality of the software, reporting and troubleshooting bugs. Using Softwares such as Jira, teams and Sharepoint - I conducted many administrative tasks in the HR corporate environment including onboarding and assisting with technology support. One of my final projects at Talegent was to create SOP's for the company to assist in the onboarding process which strengthened my oral and written language skills further.

  • Quality Assurance Analyst

    Jan 2022 - May 2022

  • Quality Assurance Intern

    Nov 2021 - Jan 2022
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  Capitol Cinema

  May 2022 - Oct 2022

  Duty Manager
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  Silky Otter Cinemas

  Oct 2022 - now

  As a Cinema Complex Manager, I oversee all aspects of our boutique cinema’s operations, combining strategic leadership with hands-on management to deliver exceptional customer experiences and meet business goals. Key Responsibilities:Operations & Facilities:. Manage day-to-day operations to ensure smooth service delivery.. Oversee maintenance schedules, food safety compliance, and equipment functionality.. Coordinate stock orders, inventory control, and supplier relationships.. Ensure accurate reporting of performance metrics, budgets, and distributor updates.Financial Oversight:. Handle petty cash, banking, and budget adherence.. Analyze and optimize stock levels to meet financial KPIs.Team Leadership:. Recruit, train, and develop a high-performing team.. Create optimized rosters, manage payroll, and oversee leave schedules.. Foster a positive workplace culture and ensure professional staff presentation.Customer Experience:. Ensure the highest levels of customer service for all guests.. Address customer inquiries and feedback promptly and professionally.Marketing & Events:. Lead local marketing efforts, building relationships with businesses and community groups.. Oversee the planning and execution of events and corporate bookings. Show less

  • Complex Manager

    Nov 2024 - now

  • Assistant Manager

    Mar 2024 - Nov 2024

  • Cinema Manager

    Jul 2023 - Mar 2024

  • Senior Duty Manager

    Oct 2022 - Jul 2023