Experience

• 

  Belanger builders

  Jun 2000 - Sept 2009

  General contractor

  - Residential and commercial general contractor including new construction and remodeling

• 

  Farmers insurance

  Sept 2009 - Sept 2023

  Managed Property Field Claims Office for North Carolina, South Carolina and Florida Managed a team of Quality Assurance Consultants who review Homeowner claim files for accuracy and regulatory compliance. Managed team of adjusters handling Water Mitigation, Flooring and Direct Repair Program claims.Managed vendor, franchise and TPA relationships. Trainer for East Zone Large Property, Michigan/Indiana Branch Claims Office and Home Office. Handled large and complex losses in the Midwest region and Nationally during catastrophe events. Handled homeowners claims in MI and Nationally during catastrophe events.

  • Field Claims Manager

    Apr 2022 - Sept 2023

  • National Quality Assurance Manager

    Jul 2019 - Apr 2022

  • Supervisor - National Vendor Team

    Sept 2016 - Jul 2019

  • Learning Delivery Specialist - Corporate Trainer

    Feb 2015 - Aug 2016

  • Large Property General Adjuster

    Oct 2012 - Feb 2015

  • Special Field Claims Representative

    Sept 2009 - Oct 2012
• 

  Ryze claim solutions

  Oct 2023 - now

  • AVP - Commercial Claims

    Mar 2024 - now

  • Commercial Claims Manager

    Oct 2023 - Mar 2024