Experience

• 

  The tjx companies, inc.

  Jun 2017 - Aug 2019

  Customer service representative

  • Provided knowledge of store merchandise, and had responsibility of promoting and increasing sign-ups for store credit and loyalty programs. cards• Received payment by cash, check, credit cards, and debit cards.• Maintained up-to-date knowledge of store policies and internal communications.•Communicated and engaged with customer and created a positive customer service experience.

• 

  Lehman college

  Aug 2019 - Mar 2020

  College assistant

  ● Assisted students, faculties and staff members with navigating the LMS and Blackboard systems. ● Helped students and faculties with resetting password for their email, Lehman college accounts (Lehman 360, Lehman one access, Lehman connect). ● Assisted students, faculties and staff members with setting up wireless connection on their phones and laptops.●Provided support by installing software (Microsoft office 365) for the students, faculties & staff members.● Assisted students, faculties & staff with updating information on their CUNY accounts Show less

• 

  Amazon

  Mar 2021 - now

  Sr. quality service associate