Ramona Copil

Ramona copil

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location of Ramona CopilBucharest, Bucharest, Romania
Phone number of Ramona Copil+91 xxxx xxxxx
Followers of Ramona Copil626 followers
  • Timeline

    Mar 2006 - Aug 2020

    Project Manager Client Services

    Mood Media
    Bucharest, Romania
    Jan 2020 - Dec 2020

    Automotive Photographer

    Revista Auto Motor si Sport Romania
    Aug 2020 - Jul 2021

    Customer Support Manager OLX Romania

    OLX Group
    Jan 2021 - now

    Automotive Photographer

    Revista Top Gear Romania
    Jul 2021 - Nov 2022

    Project Manager

    Nevo Advanced Technologies
    Nov 2022 - Mar 2023

    Product Operation Manager

    Minna Technologies
    Current Company
    Jan 2024 - now

    Event Coordinator & Project Manager RetușArt

    Asociația The Social Incubator
  • About me

    Event coordinator & Project Manager RetușArt | Serial Academic | Automotive Photographer TopGear Romania

  • Education

    • Ica international diploma in compliance

      2012 - 2013
      International diploma compliance officer
    • Academy of economic studies

      2001 - 2008
      Bachelor
    • Universitatea națională de arte din bucurești

      2023 - 2027
      Doctor of arts
    • Titu maiorescu university

      2020 - 2023
      Bachelor's degree
    • Universitatea „titu maiorescu”

      2019 - 2021
      Master's degree
    • Scoala nationala de studii politice si administrative

      2016 - 2018
      Master's degree
    • Universitatea națională de arte din bucurești

      2014 - 2017
      Bachelor of arts - ba
  • Experience

    • Mood media

      Mar 2006 - Aug 2020

      Provide leadership and guidance for 3 teams, 12 members organized in four shifts from Monday to Sunday, EU and US timezone. My day-to-day work is focused on helping the teams overcome any new challenges they could face during operations, develop operational plans, improve performance, initiate or revise work procedures, be agile at scale. As a lead, I promote a customer-centered culture serving as a consultant to internal/external customers, striving to exceed customers’ needs, requirements, and expectations. Show less

      • Project Manager Client Services

        Jun 2015 - Aug 2020
      • Team Leader Technical Support LEV 2 - Music and adverts

        Apr 2009 - May 2015
      • Junior Support

        Mar 2006 - Mar 2009
    • Revista auto motor si sport romania

      Jan 2020 - Dec 2020
      Automotive photographer
    • Olx group

      Aug 2020 - Jul 2021
      Customer support manager olx romania

      Projects: Successfully completed 2 major projects on time and under budget.Team structure: We welcomed 20 new team members in the first 6 months of 2021; promoted 2 senior agents to leaders. We secured better resource allocations, created a QA and Trainer role in the CS team. In 10 months the team tripled the size from 9 to 27 agents.Improved training: We worked for a Training & Development program, realize better e-learning programs, optimizing the training and induction program for new hires in the context of the team completely remote.Increase productivity: Planning and reshaping the team, speed of communications and feedback, alignment of objectives, and resource allocation. Show less

    • Revista top gear romania

      Jan 2021 - now
      Automotive photographer
    • Nevo advanced technologies

      Jul 2021 - Nov 2022
      Project manager
    • Minna technologies

      Nov 2022 - Mar 2023
      Product operation manager
    • Asociația the social incubator

      Jan 2024 - now
      Event coordinator & project manager retușart
  • Licenses & Certifications

    • Trainer

      Autoritatea națională pentru calificări
      Feb 2022
    • Certified human resources specialist

      Autoritatea națională pentru calificări
      Mar 2005
    • Ica international diploma in compliance

      International compliance association
      Feb 2013
    • Certified professional photographer

      Autoritatea națională pentru calificări
      Jul 2017
    • Life coach

      Autoritatea națională pentru calificări
      Dec 2021