Experience

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  Inecobank cjsc

  Oct 2010 - Dec 2016

  Administrative positions

  Processed payments and other transactions to help clients stay current on obligations.Updated customer accounts with current personal and purchasing information.Analysed applicant's financial status and credit evaluations to determine feasibility of granting loans.Gained knowledge of products and programs offered to educate clients about various product solutions.Promoted additional services for clients with more specialised needs.Ensured cross-selling of the Bank products.Implemented other administrative and client service related responsibilities. Show less

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  Ameriabank cjsc

  Jan 2017 - Nov 2023

  Planned and developed the certain project idea, created the project team, set deadlines and monitored the progress, evaluated the project performance and ensured stakeholder satisfaction.Prepared quarterly, semi-annual and annual presentations and reports for both the management and the Bank international partners to aid in key decision-making.Managed the international contact database of current and potential partners and investors.Ran the Bank investor relations (IR) official website, developed it.Handled IR related issues, was responsible for the requests received from the official email address.Maintained positive relationship with cooperating departments and industry partners.Made forecasts to show trends, and prepared reports for use in strategic business decision-making.Created and delivered status reports and identified pending action items for resolution.Facilitated communication between project team and cooperating outsource companies to meet deadlines.Inspected finished projects to meet regulatory requirements.Measured performance to assess project success and improve strategies. Show less Negotiated favourable contracts with clients to consistently meet financial target.Implemented analysis on the client financial state / income-statement, cash-flow and balance sheet/ and the capability to pay the lease.Visited the client premises to evaluate the business activity.Coordinated administrative processes for consistent handling of paperwork, credit checks and payment collection.Met with board of directors to discuss the eligibility of the lessee / with AMD 100 mln+ lease amount/.Monitored the client business activity every 6 months.Ensured on-time payments of the lease portfolio clients. Show less Provided customers with clear understanding of Bank products and services.Used strong call management skills to control conversations and consistently meet performance targets.Trained new employees regarding sales tactics, product features and customer engagement.Followed up on customer leads, developed mail lists and performed cold calls.Analyzed customer reviews and surveys to locate product flaws and implement improvements.Addressed customer complaints and questions to increase satisfaction.Kept records of sales-related activities and transactions in the Bank database. Show less

  • Investor Relations, Financial and Operational Department

    Jan 2020 - Nov 2023

  • Leasing Unit, Corporate and Investment Banking Department

    Aug 2018 - Dec 2019

  • Distant Sales, Retail Banking Department

    Jan 2017 - Jul 2018
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  It, finance and investment sphere

  Dec 2023 - now

  Project manager

  Communication and Relationship Management: - served as a liaison between the fund and its investors, contributing to the fund's success by fostering positive relationships and ensuring effective communication, - maintained regular communication with existing investors, the managerial staff and other stakeholders, - built and nurtured relationships with potential investors, addressing their inquiries and providing information, - conducted daily Standup meetings with the team addressing the focus for the day|week|month (Slack, WhatsApp,Microsoft Teams, Google Meet, Zoom, Skype, WhatsApp.)Fundraising Support: - assisted in the fundraising process by preparing materials, presentations, and documentation for potential investors, - coordinated fundraising events, roadshows, and meetings with prospective investorsReporting: - ensured compliance with reporting requirements outlined in fund agreements, - obtained daily reports from the team on their task activities, - directed the team on the format and date of submission (Slack, JIRA Software, JIRA Confluence)Documentation and Compliance: - managed the documentation process related to investor onboarding, including subscription agreements and legal documents, - ensured compliance with regulatory requirements and industry standStrategic Planning: - contributed to the development of investor relations strategies to enhance relationships and attract new investorsFeedback Collection: - gathered feedback from investors and relied relevant information to the fund's decision-makers, - addressed investor concerns and queries in a timely and professional mannerMarket Research: - stayed informed and provided insights to enhance the fund's investor relations strategies Technology Utilization: - leveraged technology and investor relations platforms to streamline communication and reporting processes, including Microsoft Teams, Slack, Google Meet, Zoom, Skype, WhatsApp. Show less