Wafa ®(Alhadithi , TOT, (PMP

Experience

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  Contact Center Company

  Jan 2014 - Aug 2014

  Senior Customer Relations Officer

  •Analyzing major customers’ complaints and feedback.• Senior customer feedback coordinator.• Senior customer service.• Senior Client Communications Coordinator.• Constant communication with VIPs with the latest offers and developments.

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  الجمعية السعودية الخيرية لمكافحة السرطان

  Jan 2015 - Jan 2021

  o o Feeding social media with awareness, educational and news materials.o Organizing coverage of press conferences, exhibitions and visits.o Official spokesperson in interviews, press conferences and presentations.o Paying attention to newspaper channels and social media networks.o Providing the media with international organizations and periodic reports in coordination with relevant bodies.Dealing with inquiries from the public, especially the press and relevant organizations.o Working within teams to produce short and promotional films about the association’s activities and events.o Develop an annual plan for the department working in it.o Writing and producing presentations and press releases.o Undertaking everything related to the services necessary for the association’s publications.o Contribute to developing advertising strategies and advertising campaigns.o Documenting the work of the first party through periodic reports. Show less Preparing awareness and educational messages for social media programs.o Create a monthly visualization of the Snap program.o Coverage of the association’s programs, activities, and events.o Develop a plan of action to develop social media programs.o Working on a plan to meet with recovered people and celebrities (my story).o Media coverage in channels, newspapers and social media networks.o Documenting the association’s work through periodic reports.o Follow up on the work of the application team for the social services department at the center and the association.o Preparing awareness and educational benefits for approval by management and publishing them in the accounts. Show less o o Processing mail for the Abdul Latif Centre.o Handling telephone callso Preparing correspondenceo Organizing meetingso Organizing the appointments of the General and Executive Directoro Follow up on management worko Using computer applicationso Establishing work related to personnel affairs in the administrationo Organizing administration archiveso Receiving reviews.o Entering reviews datao Communicate results.o Respond to communications and inquiries Show less

  • Public Relations and Media Specialist

    Jan 2018 - Jan 2021

  • Media Coordinator

    Jan 2016 - Dec 2017

  • Executive Assistant

    Jan 2015 - Dec 2016
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  شركة مدارس الإمام الشافعي الأهلية

  Feb 2015 - Aug 2015

  Administrative Communications Director

  • Verifying data after entering it, ensuring its accuracy and usability for referrals or related jobs.• Storing and preserving data in order to retrieve it when needed to use it, or to obtain information from it.• Supporting administrative processes, by providing them with a set of data that helps enhance the decision-making function.• Organizing files and documents in order to easily classify them and classify them in their designated sections.• Preparing a set of work-related statements, such as: employee attendance and absence statements.• A statement of receipt of salaries, and a list of the names of the company’s customers and clients. Show less

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  الهيئة العامة للإحصاء

  May 2021 - now

  Defining control over statistical awareness in the Kingdom in terms of market and liberal analysesThe scope of various outreach (e.g. projects, business projects, seminars, etc.) is defined including alignment with preferences and target audience.Gather feedback from internal stakeholders on issues encountered and other requirementsContribute to the preparation of progress reports, directed to all relevant stakeholders in order to keep them informed of the progress achievedOrganizing statistical awareness campaigns and workshops in coordination with the Authority’s relevant administrative units and external stakeholders, and escalating problems that have not been addressed when needed.Support in selecting logistics suppliers for statistical outreach initiatives where needed, including providing location, content, transportation and accommodation requirementsDetermine for a long period to activate statistical knowledge and disseminate statistical knowledge in the KingdomDevelop a detailed innovation of the approved core IT, highlighting the necessary milestonesBuilding relationships with new patientsReview statistical awareness content (e.g. brochures, manuals, visual legends, etc.) and implement/request corrections or modifications when neededFollow up with the relevant administrative units in the Authority in order to disseminate and promote statistical awareness content in various media and communication channelsOversee the implementation of statistical awareness initiatives to ensure adherence to pre-established goals and plansReview the feedback collected from relevant stakeholders, analyze the consolidated report, and evaluate the results of statistical outreach initiativesConduct daily activities while ensuring adherence to policies and proceduresContribute to identifying opportunities for continuous improvement of systems and processes in line with leading practices Show less

  • Lead Statistical Awareness Officer

    Jul 2022 - now

  • Executive Assistant

    Nov 2021 - Jul 2022

  • Statistical Representative - Statistical Inspector

    May 2021 - Jan 2022