Experience

• 

  Le méridien hotels & resorts

  Oct 2012 - Mar 2014

  Spa receptionist

  •Consulting , advising and upselling for a spa package•Being a cashier•Running a schedule for guest•Maintaining a safe and clean working environment

• 

  Little india shop

  May 2014 - Mar 2015

  Customer service associate

  •Taking orders / Being a cashier•Servicing customers•Cleaning the shop

• 

  Shangri-la hotel bangkok

  Jun 2015 - Feb 2019

  Guest service center

  •Answering any phone call for inbound and outbound•Maintaining database•Resolving problems as per guest requested

• 

  Le méridien hotels & resorts

  Jun 2015 - Mar 2016

  Senior spa receptionist

  •Consulting , advising and upselling for a spa package•Being a cashier•Running a schedule for guest and colleague•Sending out daily report and monthly report•Maintaining a safe and clean working environment

• 

  Kempinski hotels

  Mar 2019 - now

  Guest service center

  •Answering any phone call for inbound and outbound•Monitoring and providing hotel information via hotel line official•Making restaurant reservations•Maintaining database•Resolving problems as per guest requested