Experience

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  Foremost business systems

  Mar 2010 - Jun 2012

  Software team lead

  Led a staff of Project Managers responsible for the creation, training, and implementation of Aloha Point of Sale computer systems in restaurants. Consulted with customers to determine site-specific requirements and configuration needs to suit the restaurant and provided software training, restaurant best practice consulting, and on-going hardware and software customer support.

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  Digineer

  Jun 2012 - Oct 2014

  Consultant

  PARK NICOLLET HEALTH SERVICESJune 2013 – April 2014Project CoordinatorProvided coordination between application owners, packaging staff, desktop engineers, desktop services technicians, Dell technicians, the Project Manager and IT Leadership for the Microsoft Upgrade Project to migrate 10,000 computers from Windows XP to Windows 7. Responsibilities included managing an inventory of over 750 applications including status of compatibility testing, packaging for deployment through SCCM, defects, and incompatibility mitigation. EXPRESS SCRIPTS, INCDecember 2012 – July 2013Project ManagerActed as a Project Manager for two Integration projects. Auto Eligibility, a $385K effort providing critical functionality for benefit coverage on the point of sales system, allowing Express Scripts to maintain the relationship with their client and to attract other potential clients. Support Multiple Coverage, a $550K effort, focused on a specific group of City of New York employees including firefighters and 9/11 first responders who are eligible for benefit coverage under multiple drug plans. Program Coordinator Acted as a Program Coordinator on the Claims Integration PMO to support resource forecasting.REGIS CORPORATIONJune 2012 – November 2012Project ManagerActed as a Project Manager in conjunction with a Senior PM on three projects within the Regis Reignited Pilot program including the brand conversion of 55 salons, converting 11 salons to an independent contractor business model, and the addition of a retail sales adviser to 39 salons across two markets. Acted as the Project Manager on the Point of Sale Training project to provide training to more than 40,000 salon employees.Program Coordinator Acted as a Program Coordinator on the Regis Reignited Pilot program, an initiative designed to test changes within the salon to invigorate the brand and drive traffic, and the Velocity POS roll-out program to install a new POS system at 7,300 salons. Show less

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  Fair state brewing cooperative

  Oct 2014 - Sept 2021

  Vice chair - board of directors

  Elected twice (2014, 2018) to represent 1,500+ member-owners of Minnesota’s first Cooperative Brewery.• Set priorities and agendas for meetings of Board and Executive Committee.• Partnered with CEO and Chair, carrying out Board’s directives, policies, and initiatives.• Established governance, policy and process as founding board member to create ongoing organization and procedures for how the Board operates.• Chartered creation of Fair State Cooperates, a philanthropic organization to aid neighboring organizations and connect the Cooperative with the community. Show less

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  Homespotter

  Nov 2014 - Jun 2017

  Managed daily operations for 15-person SaaS start-up that creates mobile apps (iOS and Android) for home searching, including customer support, project management, customer success, and prioritization of engineering work while reporting to CEO/Founder. • Ensured execution and delivery iOS & Android apps, new customer launches, custom enhancements, and product development for 50k weekly active users & 40M sessions annually. • Implemented agile processes, including requirement reviews, sprint planning, and retrospectives as team Scrum Master, to establish best practices and tools for project execution and management. • Developed organization and structure for regular release cycles through team planning• Reduced customer churn by resolving issues, demonstrating empathy, and communicating clearly. Show less

  • Director of Program Management

    Jan 2017 - Jun 2017

  • Director of Engineering Operations

    Jun 2015 - Jan 2017

  • Customer Success Manager

    Nov 2014 - Jun 2015
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  Fulcrum consulting

  Jul 2017 - Jan 2018

  Delivery manager

  6-Month Contract at Bluestem BrandsDelivered 2 initiatives on schedule and on budget, serving as Scrum Master/Delivery Manager for order management legacy systems replacement team.

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  Brightpeak financial

  Jan 2018 - Jul 2019

  Led initiative called Tap to Save™, iOS and Android app designed to encourage saving money.• Launched Tap to Save™ in December 2018, including on-going monthly releases by spearheading team from problem statement through discovery and concepting to MVP in 6 months• Defined product strategy, including vision, roadmap and growth opportunities to stakeholders.• Provided vision and direction to delivery team, including 4 developers, quality engineers, data engineers, UX designers, and dev-ops engineers. • Created, prioritized, and maintained product backlog of use cases and stories according to business value and product strategy to focus development. • Served as Scrum Master for team, leading release planning, communicating expectations for delivery of new functionalities, establishing sprint goals and release plans. • Ensured usability by supervising testing performance on proposed designs and feedback was incorporated.• Determined and prioritized feature requirements by monitoring product usage and metrics. • Communicated cost and resources needs to stakeholders for quarterly budgeting. Show less

  • Product Owner

    Jun 2018 - Jul 2019

  • Scrum Master & Product Owner

    Jan 2018 - Jun 2018
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  Yottaworks llc

  Nov 2019 - Feb 2020

  Scrum master

  Part-time contract position working with international electronics manufacturing client for IoT project.

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  Calabrio

  May 2020 - Jan 2021

  Product owner
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  Ol&sons llc

  Jan 2021 - now

  Consultant
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  Glympse

  Jan 2021 - Jan 2022

  Product owner
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  Linkup

  Nov 2021 - Jun 2023

  Product manager

  Strategy and prioritization of data product work; agile coaching; managed an outsourced team's migration of a product from a vendor to in house.

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  Homespotter powered by lone wolf technologies

  Jan 2022 - now

  Product manager