Experience

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  Houses of the oireachtas

  Jan 2009 - Jan 2009

  Parliamentary intern

  - Interned under Senator David Norris- Research proposed bills and current issues as assigned, presenting findings to Senator Norris

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  Ul-dqs inc

  Jan 2011 - Mar 2012

  Verifications administrator

  - Manage and track work-flow for all US-based audits- Schedule and plan training audits for newly hired auditors- Assist Finance department with month-end and year-end financial reports- Assist IT department with basic troubleshooting requests

• 

  Ayc thailand

  Jan 2012 - Jan 2012

  English teacher
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  American transport group, llc

  Jan 2013 - Jan 2021

  - Develop and implement operational programs to improve overall client experience- Serve as primary company contact for escalated client concerns and account troubleshooting - Regularly evaluate client requirements against changing DOT regulations to resolve compliance impediments that may cause service failures on client shipments- Consult directly with clients and internal stakeholders to craft strategies to keep shipments complaint, while still servicing and attaining customers’ business objectives- Create custom solutions for clients by consulting on their pain points, identifying gaps in their current logistics plans, and providing tailored recommendations adapted to their varying needs- Attend industry events and in-house workshops to prioritize staying current with market trends, becoming an expert on services offered by the company, and cultivating knowledge on adapting sales tactics to suit differing client industries Pokaż mniej

  • Assistant Director Of Operations

    Jan 2015 - Jan 2021

  • Customer Sales Representative

    Jan 2013 - Jan 2015
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  Kirkland & ellis llp

  Mar 2013 - Jan 2013

  Project assistant

  - Review and edit legal briefs to comply with trial judge’s instructions for specific cases regarding citations and formatting by becoming proficient with legal database applications (Westlaw, Nexus)- Provide administrative support to attorneys involved in active litigation by managing vendors as well as in-house support staff for case resources, court filings, and other legal services as requested

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  American transport group, llc

  Jan 2021 - Jan 2022

  Chief of staff

  - Refine and automate SOPs to run more efficient accounting and compliance departments, reducing carrier compliance reviews by ~33% and lowering the company’s average payment terms from 30 to 20 days without adding staff- Integrate automated real-time tracking and cost estimation directly into the company’s enterprise software; use vendor APIs to create a single interface to exchange data between the company, customers, and contractors- Create onboarding and sales training program for new and re-assigned hires; train and convert administrative staff to revenue-producing positions, reducing company turnover Pokaż mniej

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  Spot freight

  Mar 2023 - Jan 2023

  Sales enablement manager