Experience

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  Department of infrastructure

  Jul 2003 - Aug 2003

  Administrative assistant

  Achieved internal and external customer and employee satisfaction through effective management of incoming and outgoing mail;Achieved external customer satisfaction by effectively responding and meeting the needs of the public.

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  Ministry of infrastructure, communications, utilities & housing

  Jul 2005 - Aug 2005

  Project assistant

  Increased efficiency of project schedules as a result of their thorough development and revision;Increased quality of work by 85% using my analytical, teamwork, and attention to detail skills when reviewing employees' quality of work.

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  Comprehensive learning centre

  Sept 2005 - now

  Administrative assistant/assistant lecturer

  Co-ordinated, organised and performed the daily Administrative functions;Increased employee productivity by 80% over 3 years using my interpersonal, management, decision making and attention to detail skills while effectively supporting staff;Supported lecturers by accomplishing administrative tasks and their requests in a timely manner.

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  Counsel limited (private sector)

  Sept 2005 - Oct 2007

  Administrative assistant

  Maintained organisational operations in an effective, up to date and accurate manner when providing administrative support to the organisation; Effectively formulated decisions with key resources when consistently providing support to the organisation;Increased the effectiveness of Board Meetings by 75% through the timely preparation of key documents and reports.

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  Anguilla mortgage company

  Feb 2008 - now

  Cashier/officer clerk

  Achieved Customer Satisfaction by 75% through consistently employing strong Communication and Decision-Making skills when receiving and transferring calls;Achieved Internal and External Customer satisfaction through effective management and organisational skills and interpersonal and communication skills by ensuring accuracy and integrity of computerised and manual customer information and attending to the needs of customers;Attained employee satisfaction by 78% through effective management, decision-making, interpersonal and communication skills when providing specialised Administrative support to Mortgage Managers/Supervisors. Show less

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  Government of anguilla

  Nov 2024 - now

  911 call taker/operator and dispatcher