Andrew Dancause

Experience

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  Public Prosecution Service of Canada | Service des poursuites pénales du Canada

  Feb 2019 - Jun 2019

  Human Resources Assistant

  ▪ Responsible for assisting the Human Resources Advisor in the following districts/divisions: National Capital Regional Office, Internal Audit Division, Headquarters Counsel Division, Law Practice Management Division, Administration Services Division, and Corporate Planning and External Relations Directorate.▪ Drafted and published advertisements for staffing processes.▪ Communicated effectively with clients and candidates to ensure a high level ofclient service and candidate experience throughout staffing processes.▪ Tracked staffing processes and responded to related inquiries.▪ Created and updated Assessment Board Reports and communicated results tocandidates.▪ Scheduled assessments (i.e. examinations, interviews, second languageevaluations).▪ Booked boardrooms to administer examinations and interview preparations.▪ Processed staffing actions.▪ Researched information and prepared documentation.▪ Requested priority clearance using the Priority Information ManagementSystem (PIMS) to search for priority entitlements who fit the criteria and show an interest in the position.▪ Drafted and published Notifications of Consideration (NOC), Notifications of Appointment or Proposal of Appointment (NAPA), and Notices of Acting Appointment (NAA).▪ Drafted and issued Letters of Offer to appointed candidates. Show less

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  Canada Border Services Agency | Agence des services frontaliers du Canada

  Sept 2019 - now

  ▪ Responsible for assisting the Human Resources Advisor in the following districts/divisions: Intelligence and Enforcement Operations Division, Windsor Tunnel District Operations, Fort Erie District Operations, Niagara District Operations, and Gordie Howe International Bridge.▪ Communicate effectively with clients and candidates to ensure a high level of client service and candidate experience throughout staffing processes.▪ Track staffing processes and respond to related inquiries.▪ Schedule interviews.▪ Process staffing actions.▪ Research information and prepare documentation.▪ Request priority clearance using the Internal Placement Program (IPP) and the Priority Information Management System (PIMS) to search for priority entitlements who fit the criteria and show an interest in the position.▪ Draft and publish Notifications of Consideration (NOC), Notifications of Appointment or Proposal of Appointment (NAPA), and Notices of Acting Appointment (NAA).▪ Drafts and issue Letters of Offer to appointed candidates. Show less ▪ Process incoming and outgoing mail and faxes for the Recourse Directorate.▪ Open and process online and paper appeals for Enforcement Actions (EA), Trusted Traveller Programs (TTP), and Notice of Penalty Assessments (NPA) using the Integrated Customs Enforcement System (ICES), the Integrated Customs System (ICS), and the Recourse Information Management System (RIMS).▪ Open and process online and paper appeals for Late Accounting Penalties (LAP) using the Accelerated Commercial Release Operations Support System (ACROSS) and the Customs Commercial System (CCS) on Micro Focus Reflection.▪ Communicate effectively with Canada Border Services Agency (CBSA) employees at ports across Canada and with the Canadian Processing Centre (CPC) when requesting information such as seizure packages, timeliness inquiries, and any other additional information.▪ Open Canada Agricultural Review Tribunal (CART) appeals and Judicial Review (JR) appeals.▪ Close appeals.▪ Task complaints, inquiries, tips, comments, and compliments to the appropriate Office of Primary Interest (OPI) using the Enhanced Complaints Mechanism (ECM) database.▪ Close complaints. Show less

  • Senior Human Resources Assistant

    Oct 2022 - now

  • Appeals Processing Assistant

    Sept 2019 - Jan 2023