
Farah JCR
Technical Trainer

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About me
Human Resources and Business Administrator
Education

ESSIC
1995 - 1998Marketing & Sales General Sales, Merchandising and Related Marketing Operations
Osettra
1994 - 1995National & International Transport Transportation/Mobility Management
ALMI International
1984 - 1988ADE Business Administration Business Administration and Management, General
Experience

Osettra Technical Services
Feb 1994 - Nov 2005Technical TrainerTeaching, over 11 years, several professional courses, as: Customs Agent, warehouse distribution. National Transport, Skills to recruit people, Skills to manage Teams, Conflicts resolution, Managing under pressured environments, enhancing attitudes to improve the performance, Communication Skills, Planning and Scheduling and First Aid and Safety and Prevention .

Rentokil Initial España
Jan 2001 - Dec 2008Branch ManagerManaging the Healthcare division, directing the sales staff, Administration and Service departments. Defining and implementing strategies in all departments, improving both productivity and profits. Staff recruitment and training, motivating teams to achieve the required results, encouraging a positive proactive working environment,. Economic data analysis, forecasting results, analysing deviations, proposing corrective actions and their follow up, and making proposals for the yearly Budget and its approval. Continuous analysis of the market situation, both from economic data and from customers, carrying out customer visits with the sales team and updating competitor knowledge so as to prepare commercial arguments and design effective sales strategies. Direct contact with large scale accounts, customer loyalty programs and making new agreements. Show less

MPT Belgium
Jan 2009 - Jan 2011Country Manager SpainManagement the Spanish Structure of the group Leading the sales staff, Administration, marketing, human resources, technical and Service departments . Defining and implementing strategies in all departments, improving both productivity and profits. Economic data analysis, forecasting results, analysing deviations, proposing corrective actions and their follow up, and making proposals for the yearly Budget and its approval.

Alfa Torres S.A.
May 2011 - Sept 2015Sales & Marketing ManagerMain Responsibilities: Manage the sales department and the marketing strategy of the group, developing the strategy, training the team and implementing marketing actions.

QTR Security
Mar 2014 - Sept 2015Strategy ConsultantDeveloping a structure and strategy change, developing and implementing new procedures, processes, policies and customized training for every department. Restructuring labor camps conditions and governance and implementing rules and procedures to improve their control and well maintenance and performance.

MOE-Ministry of Environment of Qatar
Oct 2015 - May 2016General Services Expert-OD StrategyImplement a change in the staff structure of MOE, after the merge of both Ministries (Environment and Municipality). Assessing all positions and functions and designing a new chart, with a more proficiency hierarchy. Design and implementation of Job Descriptions, Policies, Work Procedures and Flow charts for every section. Training the staff in their new positions and functions and coaching them until their integration.

EMC - European Medical Centre
May 2016 - Jul 2019Business Administrator and HR ManagerDevelopment of all administrative and clinical procedures, and ensuring their full communication and implementation. Guiding marketing actions.Coordination of legal documentation, licensing, HR, finances, monitoring expenses and suggesting cost-effective alternatives, budgeting, supplies and compliance with regulations. Direction of infection control, safety, security and response to critical complaints.

Super Frame
Aug 2019 - nowHuman Resources and Administration ManagerMain Responsibilities: Ensuring that the overall administration and human resources plans, processes and programs are well customized, strictly implemented and constantly monitored. Contributing to the business development and goals achievement.
Licenses & Certifications
- View certificate

HR and Digital Transformation
LinkedInJun 2020
Volunteer Experience
COVID-19 Voluntaire
Issued by Qatar Red Crescent Society (QRCS) on Mar 2020
Associated with Farah JCRVolunteer
Issued by Assoc. Fort Pius Barcelona on Jan 1985
Associated with Farah JCR
Languages
- spSpanish
- caCatalan
- enEnglish
- frFrench
- itItalian
- poPortuguese
- arArabic
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