Deep Enrich
Nithya Jayakumar
Process Associate
1000 followers
Troy, Michigan, United States
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About me
Product Support Specialist | Customer Success | Nasdaq listed: ZoomInfo
Education
Sathyabama University
2013 - 2017Bachelor of Engineering - BE COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
Experience
AGS Health
Oct 2017 - Apr 2019Process Associate
Athenahealth
Jun 2019 - Nov 2020Issue Resolution analyst
DNCT technologies
Nov 2021 - Jan 2022Product Support Specialist
ZoomInfo
Jun 2022 - nowCustomer Solutions Specialist
Licenses & Certifications
- View certificate
Building Rapport with Customers
LinkedInJun 2023
- View certificate
Engage Certification
ZoomInfoJun 2022 - View certificate
Customer Service Foundations (2020)
LinkedInJun 2023 - View certificate
Chorus Certification
ZoomInfoSept 2022 - View certificate
Talking to Customers
LinkedInJun 2023 - View certificate
Empathy for Customer Service Professionals
LinkedInJun 2023 - View certificate
ZoomInfo Chorus Certification
ZoomInfoDec 2023 - View certificate
ZoomInfo + Engage Certification
ZoomInfoJun 2022 - View certificate
Listening to Customers
LinkedInJun 2023
Languages
- enEnglish
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